Telecom Human Resources Manager

Job Title: Human Resources (HR) Manager (Telecommunications)

Location: Texas

Company: Startech Networks

Job Type: Full-Time

Salary: $70,000 - $75,000 Per Year, W2

About Startech Networks:

Startech Networks is a leading telecommunications company focused on providing innovative and reliable network solutions to businesses and consumers. Our team is dedicated to pushing the boundaries of connectivity, and we’re looking for an HR Manager who shares our commitment to excellence and fostering a positive company culture. Join our growing team to make a lasting impact as we expand our footprint in the telecom industry.

Job Overview:

We are seeking an experienced Human Resources Manager to oversee and drive all HR operations at Startech Networks in Texas. The HR Manager will be responsible for managing talent acquisition, employee relations, performance management, compliance, and other key HR functions. The ideal candidate will have a deep understanding of HR best practices in the telecom industry and be dedicated to creating a thriving and engaging workplace culture.

Key Responsibilities:

• Recruitment & Talent Acquisition:
• Lead the recruitment process to attract and hire top talent for technical, engineering, sales, and support roles across the organization.
• Collaborate with department heads to develop job postings, interview strategies, and employee selection processes.
• Manage the full onboarding process to ensure a seamless experience for new hires, including orientation and training.
• Employee Relations & Engagement:
• Serve as a trusted advisor for managers and employees, addressing employee concerns, workplace conflicts, and performance issues.
• Foster a positive company culture by promoting inclusivity, communication, and team collaboration.
• Work to increase employee engagement through regular feedback, surveys, and the implementation of improvement initiatives.
• Performance Management:
• Implement and oversee the performance management system, ensuring that employees’ contributions are recognized and aligned with organizational goals.
• Guide managers in setting clear performance expectations, conducting appraisals, and identifying professional development opportunities.
• Support the creation and delivery of training programs designed to boost performance and enhance employees’ skills.
• Compensation & Benefits:
• Administer competitive compensation and benefits programs in line with industry standards, ensuring compliance with applicable regulations.
• Collaborate with finance and management to conduct salary reviews and benefit package analysis.
• Manage employee benefits enrollment and liaise with third-party providers to ensure smooth execution.
• HR Compliance & Policies:
• Ensure compliance with federal, state, and local labor laws, with a specific focus on Texas employment regulations.
• Regularly update HR policies to maintain compliance and address changes in employment law.
• Conduct audits and investigations into potential violations of company policies and provide recommendations for corrective action.
• Training & Development:
• Partner with leaders to identify training needs and offer professional development programs that promote growth within the organization.
• Create a continuous learning environment to help employees build career skills and achieve their full potential at Startech Networks.
• Coordinate leadership development programs and succession planning to prepare high-potential employees for future roles.
• HR Reporting & Analytics:
• Track and analyze key HR metrics, such as turnover rates, employee satisfaction, and recruitment effectiveness.
• Generate HR reports and provide strategic insights to senior management regarding workforce trends.
• Recommend improvements to HR practices based on data-driven analysis and feedback.

Qualifications:

• Education:
• Bachelor's degree in Human Resources, Business Administration, or related field.
• Professional HR certifications such as SHRM-CP, PHR, or equivalent preferred.
• Experience:
• Minimum of 5 years of progressive HR experience, including at least 2 years in a managerial capacity.
• Experience in the telecommunications industry or a fast-paced technical environment is preferred.
• Proven track record of leading HR functions such as recruitment, employee relations, compensation, and performance management.
• Skills & Competencies:
• Strong understanding of Texas labor laws, HR best practices, and industry standards.
• Excellent communication, interpersonal, and negotiation skills, with the ability to build strong relationships at all levels of the organization.
• Highly organized with exceptional attention to detail, able to manage multiple priorities in a fast-paced environment.
• Proficiency with HRIS software, Microsoft Office Suite, and other HR tools.