What are the responsibilities and job description for the Director of Operations position at State of Delaware?
Introduction
Family Court’s mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public’s trust and confidence in an independent and accountable judiciary.
We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect. We strive to have the same environment for our staff and value a diverse workforce.
We offer career opportunities that make a difference in people’s lives every day. Come join our team where our goal is to operate Family Court through great staff across the state.
Please note: FREE parking is available in New Castle County for Family Court staff.
Summary Statement
This is an exempt position, appointed by and serving at the pleasure of the Chief Judge of the Family Court. The incumbent reports to the Court Administrator and manages the operational units of the court in New Castle County.
Essential Functions
Essential Functions
- Provides administrative control over the non-judicial activities of the court by managing the case processing unit, mediation unit, security unit, and intake unit.
- Provides managerial and administrative direction to unit supervisors in meeting the court’s operational goals and needs.
- Participates with court Directors in planning, reviewing and managing the court’s automated systems.
- Responds to inquiries from Judges, Commissioners, attorneys, litigants, governmental officials and members of the general public regarding Family Court policies and procedures.
- Recommends and implements internal administrative policies, procedures and process improvement initiatives.
- Coordinates building maintenance, services, and other administrative activities related to the facility.
- Performs related work as required.
Job Requirements
JOB REQUIREMENTS for Director of Operations
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Two years’ experience in operations management and supervision which includes planning, directing, coordinating, controlling, and evaluating operations typically through subordinate supervisors.
- Four years’ experience as a manager in the interpretation and application of federal or state statutes, rules, regulations, policies, and procedures.
- Four years’ experience in developing solutions and providing recommendations, guidance and direction to management/officials in accomplishing organizational and operational goals and objectives and identifying and resolving issues.
- Four years’ experience in developing policies and procedures.
Conditions of Hire
Applicants must be legally authorized to work in the United States.
Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Benefits
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
