What are the responsibilities and job description for the Cashier/Payment Center Technician I (ACCOUNT TECHNICIAN I) UMP position at State of Illinois?
Job Requisition ID : 44605
Closing Date / Time : 02 / 25 / 2025 ; 11 : 59pm
Agency : Department of Revenue
Class Title : ACCOUNT TECHNICIAN I - 00115
Skill Option : UMP Certificate
Bilingual Option : None
Salary : $4,096-$5,464 / monthly (Anticipated Salary for Non-State $4,096)
Job Type : Salaried
Category : Full Time
County : Sangamon
Number of Vacancies : 1
Plan / BU : RC014
This position is a union position; therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 44605
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Cashier / Payment Center Technician I (Account Technician I) for our Document Control & Deposit (DCD) Division located in Springfield IL. This position is responsible for performing cashiering functions and providing customer service to taxpayers with regard to tax filing procedures, payment transactions, sale of various commodity items, and issuing receipts. If you are proficient in clerical bookkeeping, possess excellent customer service skills, and are comfortable using a personal computer, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!
The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).
Essential Functions
- Under general supervision, performs specialized cashiering tasks within the Springfield Payment Center, focusing on immediate customer service.
- Processes and / or allocates tax documents and remittances.
- Assists section supervisor in overall operation of section including matters pertaining to scheduling deadlines.
- Keeps a current and accurate inventory of supplies on hand, ordering supplies when needed to keep the area stocked.
- Utilizes a personal computer in accordance with established Illinois Department of Revenue (IDOR) and Division procedures.
- Attends and participates in section staff meetings to learn of new or revised processing procedures.
- Assigned to different work areas within the Program Area on a limited basis, either to address production backlogs, meet priority deadlines, or adapt to the introduction of new legislation or programs.
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
Preferred Qualifications
Conditions of Employment
Agency Statement
The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.
IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.
Work Hours : 8 : 30am-5 : 00pm, Monday-Friday
Work Location : IL Department of Revenue
Returns & Deposit Operations / Document Control & Deposit / Payment Center
Springfield - 101 W Jefferson St
Agency Contact :
REV.PostingQuestions@Illinois.gov
Illinois Department of Revenue - Human Resources
Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702
PHONE- 217-782-7064
Posting Group : Fiscal, Finance & Procurement
This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions . There are three categories of UMP titles : 1) certificate titles which require passing a written proficiency exam; 2) credential titles which require the possession of a specified college degree and / or licensure; and 3) dual titles for which a certificate may be earned by following either the certificate or credential pathway.
To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources :
State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees : on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
We recommend a copy of your resume be included with the application.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :
Tracking # 36828
Salary : $4,096 - $5,464
