HEALTH POLICY ANALYST II (PERFORMANCE AND QUALITY IMPROVEMENT PROGRAM MANAGER)

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MDH, Office of the Deputy Secretary for Public Health Services

The main purpose of this position is to lead the development, management and evaluation of performance management and quality improvement (QI) initiatives for the Maryland Department of Health (MDH). This position will manage and oversee the performance management and quality improvement program, setting strategic direction for performance management and quality improvement within MDH and Public Health Services (PHS), ensuring alignment with leadership priorities for outcome-driven program planning and execution. This position will be responsible for effective decision-making and resource allocation by managing the PHS performance management system, identifying performance measures and associated standards, tracking and reporting on progress and driving quality improvement efforts to enhance public health service delivery.

This position will provide training in quality improvement and performance management to MDH public health programs and local health departments. This position will collaborate with public health subject-matter experts to offer technical support and guidance, ensuring the consistent application of MDH’s Performance Improvement Implementation Guide. This position will facilitate both introductory and advanced QI training sessions, equipping MDH staff with essential skills and knowledge to enhance program performance and drive public health improvements. This position will also analyze program performance trends and develop data visualizations to identify key areas for improvement. This position will support the MDH Quality Improvement Steering Committee, which includes senior leadership, and serve as chair of the MDH Quality Improvement Council to facilitate department-wide QI projects.

Education: A Bachelor's degree from an accredited college or university.

Experience: Two years of experience evaluating, analyzing, researching and developing health care services, policies and programs.

Notes:

1. Candidates may substitute the possession of a Master's degree in Health Sciences, Health Care Administration, Public Health, Public Policy or closely related field for one year of the required experience.

2. Candidates may substitute the possession of a Doctorate degree in Health Sciences, Health Care Administration, Public Health, Public Policy or closely related field for the required experience.

The desired candidate should possess the following:

1. Experience in performance management, including implementation in public health or healthcare organizations.

2. Experience in quality improvement using various methods and tools, with a proven track record of enhancing outcomes through successful quality improvement initiatives.

3. Experience leading, guiding, or facilitating group discussions, meetings or activities.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.