What are the responsibilities and job description for the Customer Service Representative- License Office Bureau - 3022381 position at State of Missouri?
Customer Service Representative Department of Revenue Annual Salary: $42,427.59 (Central Branch) Location: 301 W. High Street, Jefferson City, MO DOR’s Vision: To provide every customer the best experience every time.
How This Position Supports The Department’s Vision
This position will be a mid-level customer service and technical position that will review and process a variety of documents and applications related to motor vehicle transactions. You will be an ideal candidate if you have good typing skills, you are very detail oriented, you have great customer service skills, and you have the ability to process complex work with dedication to ensuring customer satisfaction. Department of Revenue offers many opportunities for career development and growth.
Duties Performed To Support The Department’s Vision
This description may not include all of the duties, knowledge, skills, or abilities associated with this title.
Strategic Thinking Computer Literacy Customer Service
Self-directed Attention to Detail Clear Communication
Typical Qualifications
Three or more years of experience in clerical or general office support work, of which two or more years must have included licensing, registration, collections, tax preparation, tax processing, accounting, bookkeeping, auditing, or closely related work
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.
How This Position Supports The Department’s Vision
This position will be a mid-level customer service and technical position that will review and process a variety of documents and applications related to motor vehicle transactions. You will be an ideal candidate if you have good typing skills, you are very detail oriented, you have great customer service skills, and you have the ability to process complex work with dedication to ensuring customer satisfaction. Department of Revenue offers many opportunities for career development and growth.
Duties Performed To Support The Department’s Vision
This description may not include all of the duties, knowledge, skills, or abilities associated with this title.
- Explain laws, regulations, and procedures
- Search computerized records and files
- Accurately communicate the requested information to customers either in person or on the telephone
- Process requests concerning all phases of motor vehicle transactions
Strategic Thinking Computer Literacy Customer Service
Self-directed Attention to Detail Clear Communication
Typical Qualifications
Three or more years of experience in clerical or general office support work, of which two or more years must have included licensing, registration, collections, tax preparation, tax processing, accounting, bookkeeping, auditing, or closely related work
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.
Salary : $42,428
