What are the responsibilities and job description for the Customer Service Liaison - Peter Kiewit Lodge position at State of Nebraska?
The State of Nebraska is hiring a Customer Service Liaison to work at the Peter Kiewit Lodge Front Desk. As a key member of our team, you'll provide exceptional service to park visitors by phone or in person, making recommendations and answering questions about our park and services.
Key responsibilities include:
- Managing front desk operations, including processing reservations, sales, and customer inquiries
- Maintaining accurate records and reporting on key performance metrics
- Providing training and support to new staff members
Requirements include:
- High school diploma or equivalent required; degree in hospitality or customer service preferred
- Minimum 3 months experience working in a similar role
- Excellent communication and problem-solving skills
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.