What are the responsibilities and job description for the Employee Relations Consultant position at State of North Carolina?
accommodation requests, and unemployment issues. This position requires a high level of professionalism and the ability to handle difficult situations.
Administer and communicate the grievance and disciplinary policies and procedures while applying relevant state and federal laws, regulations, and department directives for employees. Work collaboratively with management in conducting investigations relating to employee complaints and employee grievances. Coordinate training for managers on topics such as documentation needs, EEO and performance management. Conduct investigations and participate in conferences; interview case participants, provide analysis of information gathered, document problems/behaviors, determine appropriate courses of action, and advise managers and employees of options and procedures. Work collaboratively with DHHS ER Section regarding potential dismissals, demotions, suspensions or other sensitive ER issues. Serve as the divisional liaison with the NC Unemployment Insurance Program's third party administrator. Coordinate the Employee Assistant Program (EAP) Monitor, consult, and train employees, supervisors and managers on the State's performance management program. Provide consultation and guidance for the division’s ADA accommodation process.
About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
About the DHHS Division of Human Resources:
The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits:https://oshr.nc.gov/state-employee-resources/benefits.
Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:
- Experience applying comprehensive principles and practices of Employee Relations including the application of Federal and State laws
- Documented experience conducting investigations in human resources or a related setting
- Proven experience monitoring, consulting, and training employees, supervisors and managers on performance management.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:
Bachelor's degree, typically in Human Resources or related field from an appropriately accredited institutionOR
High school or General Educational Development (GED) diploma and 3 years of progressive experience in Human Resources
OR
Equivalent combination or education and experience
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and end dates of jobs worked, education with the date graduated, all work experience, and certificates /licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will be communicated via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-4930.
To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".
For technical issues with your application, please call the NeoGov Helpline at 877-204-4442.If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.
Salary : $48,222 - $84,388
