What are the responsibilities and job description for the Revenue Agent 4 (Lead Worker) position at State of Wisconsin Department of Revenue?
Introduction
The (DOR) has an opening for a Revenue Agent 4 (lead worker) within the Business Tax Unit of the Customer Service Bureau. DOR is looking for energetic, self-motivated individuals to provide leadership and direction within the bureau. This position is located at the , situated conveniently off the Beltline just five minutes from Downtown Madison.
We invite you to discover what makes DOR such a great place to work!
- Join a team that promotes strong collaboration and provides opportunities for growth and professional challenge.
- We support a healthy balance between your personal and professional life, including the opportunity for a hybrid (a blend of in-office and remote work) work schedule after probation!
- Enjoy a robust training culture with a focus on professional development and career enhancement.
- Work independently with opportunities for collaboration with other members of leadership and staff.
DOR employees also have access to an excellent comprehensive , this includes paid time off so you can truly have a work / life balance! Our competitive benefits package also includes :
Employees may also be eligible for . To learn more about the total value of the benefits available to employees, please visit our .
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a talented and . to see what working for the State of Wisconsin is all about!
This list of eligible candidates established from this announcement may be used to fill future similar vacancies (permanent, project or Limited Term) in the next six months within DOR.
Position Summary
This position provides support to the Revenue Agent Supervisor, 12 revenue agents and up to 10 seasonal limited-term employees. Duties include training and development of employees and external customers; communication, and implementation of customer service standards; reviewing the most complex activities including researching and responding to inquiries related to, sales / use tax, withholding tax, local exposition, premier resort, rental vehicle, and excise tax programs administered by the Department. This position also prepares and updates Taxpayer Assistance and System references online and paper reference manuals and other tools used by staff to assist customers.
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Salary Information
Revenue Agent 4 is in pay schedule and range 07-03 and the starting salary is between $26.87 and $33.85 an hour ($55,890 and $70,408 annually).
Salaries are dependent on candidate qualifications. Compensation for current and eligible former State employees may vary and will be set in accordance with the State Compensation Plan.
Job Details
Due to the nature of this position’s duties, candidates will be subject to a criminal background check, including fingerprinting, and a tax compliance check prior to appointment.
Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of application.The Department of Revenue does not sponsor work or student visas, either at time of hire or at any later time. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.
A 12-month probationary period will be required.
Qualifications
Minimally qualified candidates will have experience :
Well-qualified candidates will also have experience :
Salary : $55,890 - $70,408
