What are the responsibilities and job description for the Wisconsin Capitol Tour Guide - LTE, Part-Time position at State of Wisconsin Division of Personnel Management?
Introduction
Are you a social and outgoing individual with an interest in sharing Wisconsin history? Do you have excellent customer service skills? This may be the job for you!
The Department of Administration (DOA), Division of Facilities and Transportation Services, Tours and Information Services has multiple limited term positions available as Capitol Tour Guides. These positions will be located at the Wisconsin State Capitol Building : 2 E Main St, Madison, WI 53703.
Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Department of Administration (DOA) provides direct services to state agency customers and designs and leads initiatives to make government more innovative and cost-effective. Working at DOA offers you the opportunity to make an impact on the quality of life in Wisconsin.
Diversity, Equity, Inclusion, and Belonging are core values at DOA that guide how we build our teams, develop our leaders, and create a culture that empowers everyone to be their authentic selves. We believe that when employees are respected and valued for who they are and are accountable for demonstrating that respect to others; it drives greater engagement and collaboration, ignites creativity and innovation, and fosters connection between teams and those we serve.
Position Summary
Under the general supervision of the State Capitol Administrative Services Manager and the Capitol Tours Program Leadworker, these positions will perform as Tour Guides for the State Capitol by conducting public tours, providing instructions, directions, information and referral services to visitors and other public service tasks.
This will be a part-time position.
State Capitol Tours hours are :
- 8 : 30 AM to 5 : 15 PM Monday through Friday
- 8 : 30 AM to 4 : 15 PM Saturday
- 12 : 00 PM to 4 : 15 PM on Sunday
Salary Information
This position is in schedule-range (18-00) with an hourly rate of up to $15.40 an hour.
Job Details
Capitol Tour Guides will be expected to work weekends and to wear a uniform while on duty (vest and tie are provided).
Due to the nature of the position, DOA will conduct background checks on applicants prior to selection. DOA does not sponsor work visas. All persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form.
This position is Limited Term Employment (LTE) and is limited to 1,039 hours in 26 consecutive pay periods (1 year).
Wisconsin residency is required for Limited Term Employment positions.
Limited Term Employment (LTE) positions are not civil service classified positions, do not give any rights to permanent civil service classified positions and do not lead to permanent status.
Qualifications
We are seeking individuals with experience working with the public, and knowledge of downtown Madison and the state. Applicants must be able to work independently with minimal supervision. This position requires memorization of a large amount of information plus excellent communication, interpersonal and problem-solving skills.
How To Apply
Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application. Please visit the Frequently Asked Questions section for general wisc.jobs user information and technical assistance.
Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. Please review instructions on developing your resume and letter of qualifications . Your cover letter is limited to a maximum of two (2) typed pages, single-spaced, no smaller than 10-point font, with 1-inch margins. Resumes should be limited to no more than two (2) pages (no format requirements). Pages more than the specified limits may not be evaluated. References are not necessary at this stage of the process.
Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process for available vacancies.
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA , and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.
Questions can be directed to Ken Rosenberg at kenneth.rosenberg@wisconsin.gov or 608-261-7002.
Deadline to Apply
Posting will remain open until positions have been filled. First review date will be on Monday, February 17, 2025.
Salary : $15
