What are the responsibilities and job description for the Inside Sales/ Customer Service position at State Steel of Omaha, Inc?
General Description
The Sales position is responsible for buying and selling steel products, fabrications, and services provided by this company. She/he will prepare quotes and orders per customer demand and will follow-up on orders/quotes, evaluate need, and monitor the steel market. Communication of thoughts and ideas to fellow employees, customers, and clients is a must; utilizing many avenues such as verbal communication, in person, over the phone, as well as written form; e-mails, letters and fax. Lastly, the Sales position is responsible for completing all duties assigned.
Work Schedule
Requires working weekday mornings and afternoons.
Essential Skills
Regular Attendance: Punctuality, Dependability
Acting with Honor and Character: Integrity and Ethics
Relating Skills: Build Relationships
Communicating Effectively: Written Communication, Information Sharing, Verbal Communication, English
Language Proficiency
Reading Comprehension: Reading Comprehension
Conscientiousness/Inspection/Detail Orientation: Following Instructions, Attention to Detail,
Arithmetic Computation: Arithmetic Computation, Basic Algebra
Dealing with Trouble: Conflict Resolution, Problem Solving
Getting Organized: Multi-Tasking, Time Management, Filing, Organizing
Sales Orientation: Credit Programs, Selling Proficiencies, Sales Orientation, Competition
Focus on the Bottom Line: Target Markets, Drive, and Profit/Loss
Demonstrating Personal Flexibility: Learning, Adaptability/Flexibility, Stress Tolerance
Scientific Understanding: Basic Physics
Product and Service Knowledge: Product and Service Knowledge
Office Tools/ Measuring: Telephone, fax, computer, word processor, calculator, drafting equipment, tape measure, caliper.
Physical Requirements
Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks.
Physical Strength: The ability to lift, push, pull, or carry objects using hands, arms, back, abdominal muscles, shoulders, legs, or a combination of these muscle groups.
Protective Equipment: The ability to wear all necessary personal protective equipment to perform job functions including but not limited to; steel-toed boots, hard hats, gloves, goggles, glasses, masks, ear protectors, respirators and clothing.
Travel: The ability to travel by automobile, truck, train, ferry or airplane.
Visual Acuity: The ability to see details (e.g., letters, numbers, codes, color, symbols, marks, labels, signs, video displays) clearly to accomplish work tasks in a safe and efficient manner.
Proper Lifting Techniques: The ability to properly lift heavy objects or equipment. This includes the knowledge of correct bending and lifting techniques as needed to properly position and use one's hands, feet, legs, arms, and back to lift objects or equipment, and to push, pull, and carry heavy objects.
Hand-Eye Coordination: The ability to coordinate one's eyes with one's fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks.
Work Conditions: The ability to perform job activities, with appropriate intermittent relief where applicable, inside or outside. While performing the duties of this job, the employee may be exposed to extreme cold, heat, inclement weather, at heights, while exposed to constant/intermittent sound. Also, at times, the employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration.
Climbing: The ability to climb, work, and carry items up and down ladders.
Manual Dexterity: The ability to make quick, accurate, skillful, coordinated movements of one hand, one hand in coordination with its arm, or two hands to grasp, place, move, or assemble objects. The ability to perform repetitive motion with wrist, hands and fingers as the employee will utilize a keyboard frequently.
Minimum and Preferred Qualifications
Minimum Qualifications
- Ability to read, write, and perform basic arithmetic and basic algebra
Preferred Qualifications
- Previous sales experience and experience with meeting the public and building relationships.
State Steel is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
