What are the responsibilities and job description for the Hotel Front Desk Manager position at Staybridge Suites Grand Rapids South?
Join Our Team as a Front Desk Manager at Staybridge Suites!
About Us:
At Staybridge Suites, we strive to create a home-like atmosphere for our guests. We are looking for a dynamic and organized individual to lead our front desk team!
Your Role:
As the Front Desk Manager, you will:
- Oversee front desk operations, ensuring exceptional guest experiences.
- Manage the check-in and check-out process while addressing guest inquiries and concerns.
- Train, mentor, and motivate front desk staff to deliver outstanding customer service.
- Handle scheduling, staffing, and performance evaluations for front desk associates.
- Maintain accurate records and reports regarding daily operations.
What We’re Looking For:
- Prior experience in hotel is essential.
- Strong leadership and interpersonal communication skills.
- Problem-solving abilities and a customer-focused mindset.
- Flexibility to work various shifts, including weekends and holidays.
What’s In It for You:
- Competitive salary and benefits package, including discounts on hotel stays.
- Health, dental, and vision insurance.
- Opportunities for professional development and career advancement.
How to Apply:
If you are passionate about hospitality and ready to lead a dedicated team, we want to hear from you! Please send your resume and a brief cover letter.
Job Type: Full-time
Benefits:
- Employee discount
Schedule:
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- Night shift
Work Location: In person
