Tasting Room Associate - WW/OR

Erath is seeking two enthusiastic, goal-oriented people to join our team as a Hospitality & Sales Associate. Our Tasting Room team is essential in creating favorable impressions of Erath in our urban tasting room located in Portland's historic Pearl District. Through interactions with guests in the tasting room and at private and public events, the role requires a strong desire to develop and share knowledge of fine wines and winemaking. This will be a seasonal position that may continue through the end of 2025. Weekend and evening availability is required with flexibility to work at our REX HILL Winery in Newberg, Oregon

Job Responsibilities Include:

Brand Experience

• Welcome all guests in a professional and cheerful manner.
• Manage individual and group tastings, educating guests on the wines and winemaking process.
• Present tastings and conduct guest interactions.

Tasting Room Operations

• Participate in daily operations of tasting spaces; assist as needed or assigned with set-up, stocking of supplies, etc.
• Maintain general appearance of tasting spaces to provide a brand-appropriate guest experience.
• Participate in ongoing sales and wine education to ensure knowledge and skills are appropriately honed.

Communication

• Review daily appointment schedule to understand the needs of the tasting room.
• Work in cooperation with the hospitality all staff to achieve service and sales goals.
• Provide regular updates to Tasting Room Manager, noting any guest compliments or dissatisfaction.

Position Requirements:

• A high level of curiosity and a desire to develop and share knowledge of fine wines and the winemaking process.
• Poised under pressure, thrives in a fast-paced environment, energetic, enthusiastic team player, with a healthy dose of good humor.
• Presence of mind, an eye for details, and the ability to tailor compelling communication to a varied audience.
• Cares deeply about the customer experience and understands how to combine service with sales skills to achieve goals.
• High school diploma or equivalent minimum requirement; associate's degree preferred.
• Prior experience in hospitality or hosting, Point of Sale (POS) systems preferred, able to stand for extended periods of time, and lift, carry and rotate 45 lbs. on a regular basis.
• Bilingual English & Spanish speaker preferred.
• Schedule flexibility needed for weekend, holiday and evening shifts.
• Must be a minimum of 21 years of age, hold a valid OLCC card, and have reliable transportation for offsite events.

Your Compensation:

• $17 per hour tips & commissions

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

The Company

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates:

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.

• Generous Employee Wine Discounts.

As a pioneer in Oregon, Erath wines are an expression of the land that the winery has cultivated for more than 50 years and we are proud to be a part of Ste. Michelle Wine Estates (SMWE), a collection of distinctive wine estates located in Washington and Oregon. Our group of wineries include some of the finest wines in the world and we truly value our vineyards and the art of winemaking. This focus has resulted in our ability to offer our consumers extraordinary and distinctive wines from some of the best regions in the world.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.

Ste. Michelle Wine Estates participates in E-Verify. E-Verify is a United States Department of Homeland Security website that allows businesses to determine the eligibility of their employees to work in the United States. Please visit the following website for additional information: https://www.e-verify.gov/about-e-verify/what-is-e-verify