What are the responsibilities and job description for the Office Administrator position at Steiner Digital Marketing?
Job Title: Office Administrator
Company: Steiner Digital Marketing
Location: [Insert Location]
Employment Type: Full-Time
Job Summary
Steiner Digital Marketing is seeking a highly organized and detail-oriented Office Administrator to oversee day-to-day operations. This individual will play a key role in ensuring smooth business operations, including managing shipping logistics, providing excellent customer service, and supporting our social media efforts. If you thrive in a dynamic environment, have strong multitasking skills, and enjoy contributing to the success of a growing company, we want to hear from you!
Key Responsibilities
1. Office Operations & Logistics
- Oversee shipping and inventory management for marketing materials and client orders.
- Maintain organization and efficiency of office supplies and equipment.
- Coordinate vendor relationships and resolve operational issues as needed.
2. Customer Service
- Act as the first point of contact for client inquiries via phone, email, and online platforms.
- Ensure prompt and professional resolution of customer concerns and questions.
- Monitor and track customer feedback to improve service processes.
3. Social Media & Marketing Support
- Assist in managing the company’s social media accounts, including scheduling posts and monitoring engagement.
- Collaborate with the marketing team to support content creation and strategy implementation.
- Respond to customer comments and messages on social platforms in a timely manner.
4. Administrative Duties
- Maintain and update company records, files, and databases.
- Support the team with scheduling, meeting coordination, and general administrative tasks.
- Monitor budgets and expenses related to office operations.
Qualifications
- Proven experience in office administration, operations, or a related role.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic knowledge of social media platforms.
- Experience with customer service and logistics preferred.
- Knowledge of digital marketing is a plus but not required.
Key Attributes
- Self-starter with a proactive approach to problem-solving.
- Detail-oriented with a commitment to accuracy and efficiency.
- Strong interpersonal skills and a customer-first mindset.
- Ability to work independently and collaboratively within a team.
Benefits
- $20/hr starting pay. Room for growth fast.
- Monday-Friday 9-5 with holidays off
- Opportunity for growth in a fast-paced, creative environment and growing small business.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and experience.
Join Steiner Digital Marketing and help us deliver exceptional results to our clients while supporting our mission of driving innovative marketing solutions!
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20 - $21