Optician/Optometric Assistant

Job Summary: We are seeking a dedicated and detail-oriented Optometric Assistant/Optician to join our team in Northern Michigan. This part-time (three days/week) position offers a chance to work in a fast-paced and rewarding environment, assisting patients with their optical needs while supporting the Optometrist in delivering exceptional eye care services.

Key Responsibilities:

• Patient Assistance: Greet patients. Prepare, update and organize medical records electronically using OfficeMate.
• Eyewear Fitting: Help patients select eyewear based on prescription, face shape, lifestyle. Respect for budgetary and insurance situations. Provide expert advice on frame styles, lens options, and coatings.
• Lens and Frame Adjustments: Perform fitting and adjustment of glasses. Ensure proper alignment and comfort, making necessary adjustments to frames and lenses.
• Inventory Management: Provide Optometrist with accurate inventory of eyewear and optical supplies. Assist in selecting new and replacement frame styles, work directly with Frame Reps.
• Customer Service: Provide exceptional, professional customer service when addressing patient inquiries, scheduling follow-up appointments, and ensuring overall satisfaction.
• Billing and Insurance: Assist with insurance verification, coding, and patient billing. Help with the submission of claims and resolving any billing issues. Follow up on patient inquires.
• General Office Support: Answer phones, schedule appointments, manage patient records, and provide general administrative assistance.

Qualifications:

• High school diploma or equivalent required.
• Previous experience as an Optometric Assistant or Optician preferred but not required.
• Knowledge of optical products, lenses, and frame styles is a significant advantage.
• Excellent interpersonal and communication skills. Ability to convey information, understand instructions and explain examination processes to patients.
• Ability to maintain a professional demeanor under pressure.
• Basic computer proficiency for office tasks and patient records management.
• Strong attention to detail and excellent problem-solving skills.
• Maintain patient privacy.

Requirements:

• Must be able to sit and/or stand for extended periods and move around the office.
• Ability to handle sensitive patient information with confidentiality and professionalism.
• Previous experience working with insurance plans (vision) is a plus.
• Comfortable working in a medical office environment.

Pay Scale:

• The pay for this position will be based on experience and qualifications. Discussed during interview.
• Staff receive vision services.

How to Apply: Interested candidates are encouraged to submit a resume and letter of interest highlighting relevant experience. We look forward to meeting individuals who are passionate about helping others and contributing to the health and well-being of our patients.

Submit to: stevenvoci@hotmail.com

Job Type: Part-time

Expected hours: 24 per week

Benefits:

• Bereavement leave
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• No nights
• No weekends

People with a criminal record are encouraged to apply

Work Location: In person