What are the responsibilities and job description for the Customer Service Representative/Dispatcher/Marketing position at Stewart Richey Construction?
We’re Hiring: Customer Service Representative / Dispatcher
Are you ready to join a dynamic team in a growing HVAC/R, Plumbing, Electric, Fire Protection & General Trades Service Company? We’re seeking a Customer Service Representative / Dispatcher who is passionate about delivering top-notch customer service and thrives in a fast-paced environment.
Key Responsibilities:
- Serve as the first point of contact for customers, ensuring an exceptional customer experience.
- Coordinate and dispatch service calls with efficiency and attention to detail.
- Maintain accurate data entry and scheduling records.
- Assist in minor marketing tasks, including creating engaging social media posts, writing content for the company newsletter, and keeping website content fresh and current.
What We’re Looking For:
- Strong organizational skills with a detail-oriented mindset.
- Proficiency in Microsoft Office Suite and data entry systems.
- Previous customer service experience preferred.
- Excellent communication and problem-solving skills.
- Ability to multitask and adapt to changing priorities.
- Creativity and enthusiasm for supporting marketing efforts.
Why Join Us?
- Be part of a team that values professionalism, innovation, and customer satisfaction.
- Enjoy opportunities to grow your skills in a supportive work environment.
Comprehensive Benefits Package:
- Employer-participated health insurance.
- Earn up to 2 weeks of paid time off.
- Earn up to 5 paid personal days.
- Paid holidays.
- A fully provided retirement plan through participation in the Houchens Industries ESOP.
Stewart Richey Service Group is proud to be 100% employee-owned. As part of the Houchens Industries family, you’ll have a stake in the success of the company, making your work even more rewarding.
Apply Today and take the next step in your career!
Please apply at www.stewartrichey.com.
EOE
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $16 - $18
