What are the responsibilities and job description for the Customer Service Representative position at Stivers, Talent Launch?
Compensation : $21.62 per hour
Stivers is currently hiring a Customer Service Representative for our client in Aurora, IL. In this position, you will assist with general inquiries and clarify on how to complete various forms and applications for the billing department. Customer service and knowledge of billing practices are essential to this role.
Essential Functions of the Job
- Serves as receptionist greeting, announcing, and directing visitors; schedules appointments; answers public inquiries and refers others to appropriate party. Opens, reads, sorts, files, and distributes mail.
- Types a variety of material from diverse sources other than direct oral dictation to include statistical, numerical, or technical data, reports, correspondence, ordinances, and memoranda.
- Establishes and maintains a variety of general office files and confidential files. Disseminates information to field workers via telephone or two-way radio.
- Assists the public in completing various forms such as permits and applications. Issues permits and certificates of occupancy.
- Performs data entry and word processing functions. Prepares correspondence, water bills, and various materials for distribution or mailing.
- Orders or requisitions supplies and servicing for equipment; prepares payroll and maintains records of expenditures. May perform physical inventories and stock office supplies.
- Assists in gathering information for the preparation of reports.
Required Knowledge and Abilities
Qualifications for Hire
Shift : Monday-Friday 8 AM - 5 PM
Pay Rate : $21 / HR
Salary : $21 - $22
