What are the responsibilities and job description for the Customer Care - Account Manager (Mid Level Excel Skills Required) position at Stones River Electric?
Job Description
Stones River is seeking a Customer Care Representative to join our team! You will be responsible for assisting internal and external customers by providing service and billing information to both.
Responsibilities:
Qualified candidates please email your resume or work history.
We are an equal opportunity employer.
Company Description
Stones River Electric stands as a distinguished family-owned and privately held company with a rich legacy spanning over 30 years. Our expertise lies in leading-edge services encompassing the design, installation, management, and maintenance of facility lighting, electrical, and energy solutions. Recognized for our unwavering dedication to enhancing energy efficiency and delivering cost-effective solutions, we have established a stellar reputation for innovation and excellence in the industry. As a dynamic and growing organization, we prioritize top-tier expertise, professionalism, and exceeding customer expectations. Join our team and be a part of our enduring legacy of success in the electrical industry!
Stones River Electric stands as a distinguished family-owned and privately held company with a rich legacy spanning over 30 years. Our expertise lies in leading-edge services encompassing the design, installation, management, and maintenance of facility lighting, electrical, and energy solutions. Recognized for our unwavering dedication to enhancing energy efficiency and delivering cost-effective solutions, we have established a stellar reputation for innovation and excellence in the industry. As a dynamic and growing organization, we prioritize top-tier expertise, professionalism, and exceeding customer expectations. Join our team and be a part of our enduring legacy of success in the electrical industry!
Stones River is seeking a Customer Care Representative to join our team! You will be responsible for assisting internal and external customers by providing service and billing information to both.
Responsibilities:
- Incoming and Outgoing Phone calls
- Processing of customer service requests
- Updating customer portals
- Working with Stones River Service Coordinators and notifying customers of service dates
- Uploading documentation to customer portals as well as accounting/work order system
- Data entry
- Must be detail oriented
- Must have a working knowledge of Excel and Microsoft Office
- Must have at least 3 years of service customer care experience
- Excellent career advancement opportunities
- In-house training
- A career with a rapidly growing company in a rapidly growing market
- Hourly to start with opportunities for growth
- Medical, dental & vision
- Life Insurance Benefit
- Paid Holidays
- Vacation
- 401K Match
- Sign-On/Referral Bonus after 90 days
Qualified candidates please email your resume or work history.
We are an equal opportunity employer.
Company Description
Stones River Electric stands as a distinguished family-owned and privately held company with a rich legacy spanning over 30 years. Our expertise lies in leading-edge services encompassing the design, installation, management, and maintenance of facility lighting, electrical, and energy solutions. Recognized for our unwavering dedication to enhancing energy efficiency and delivering cost-effective solutions, we have established a stellar reputation for innovation and excellence in the industry. As a dynamic and growing organization, we prioritize top-tier expertise, professionalism, and exceeding customer expectations. Join our team and be a part of our enduring legacy of success in the electrical industry!
Stones River Electric stands as a distinguished family-owned and privately held company with a rich legacy spanning over 30 years. Our expertise lies in leading-edge services encompassing the design, installation, management, and maintenance of facility lighting, electrical, and energy solutions. Recognized for our unwavering dedication to enhancing energy efficiency and delivering cost-effective solutions, we have established a stellar reputation for innovation and excellence in the industry. As a dynamic and growing organization, we prioritize top-tier expertise, professionalism, and exceeding customer expectations. Join our team and be a part of our enduring legacy of success in the electrical industry!
