What are the responsibilities and job description for the AC Maintenance Tech position at Strada Services?
Job Details
Description
Job Summary:
The HVAC Maintenance Technician is responsible for the maintenance of heating, ventilation, and air conditioning (HVAC) Systems.
Supervisory Responsibilities
Description
Job Summary:
The HVAC Maintenance Technician is responsible for the maintenance of heating, ventilation, and air conditioning (HVAC) Systems.
Supervisory Responsibilities
- None
- Repair, and maintain heating, ventilation, and cooling units for residential customers.
- Diagnose malfunctioning systems, apparatus, and components, using test equipment, and hand tools to locate the cause of a breakdown.
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
- Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
- Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Maintain and submit monthly mileage log forms.
- Understand company pricing and generate appropriate customer invoice at job site.
- Obtain customer signature at completion of job. Obtain correct customer information including email address.
- Document all installed equipment upon arrival: make, model, serial number, type of gas, necessary test measurements, and pictures as necessary.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to resolve.
- Participate in company provided training opportunities on latest industry technologies.
- Identify and report to Service Manager potential opportunities for business.
- All other duties as assigned by supervisor.
- Ability to work tablet, laptop, or desktop device.
- Knowledge and observance of all company policies, procedures, and safety rules.
- Must have clean driving record.
- Ability to pass a pre-employment drug test.
- Able to work a flexible schedule which may include weekends.
- Excellent communication, customer service, and interpersonal skills.
- Ability to solve basic math problems.
- Degree or Trades School certification in related field preferred
- Three to five years of related experience required in repair, maintenance, troubleshooting and correcting diverse HVAC service issues.
- Prolonged periods standing, crawling, climbing.
- Must be able to lift up to 80 pounds at times.
- Carry Ladders, work from heights, and crawl spaces.