What are the responsibilities and job description for the Front Desk Agent position at Stratton Mountain?
Please note, this position is located at Stratton Mountain Resort inStratton Mountain, VT
Seasonal (Seasonal)
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
- Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
- Free or discounted multi-resort dependent season passes
- Free or discounted IKON pass
- Discounted golf & fitness center memberships
- Employee childcare rates & discounted seasonal programs
- Retail F&B discounts
- Friends & family tickets
- Onsite medical clinic
- Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
- 401(k) plan with company match
- Discounted tuition plan
- Paid parental leave
- Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees
POSITION SUMMARY
The Front Desk Agent will work out of both The Black Bear Lodge and The Stratton Welcome Center. Agents are expected to ensure a warm and welcoming experience for all guests throughout their stay. Ideal candidates will be customer service oriented, friendly, proactive problem solvers and computer literate. There are full time year-round and seasonal opportunities available for this position. This position is compensated at $20.00 / hour.
ESSENTIAL DUTIES
EDUCATION & EXPERIENCE REQUIREMENTS
Education : Highschool Diploma, or equivalent, required
Experience : Previous customer service experience, preferred
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
An Equal Opportunity Employer
Required
Preferred
Job Industries
Salary : $20
