What are the responsibilities and job description for the Stretch Zone - 1098 is hiring: Studio Manager in Darien position at Stretch Zone - 1098?
Benefits :
Bonus based on performance
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Summary
As the Studio Manager for Stretch Zone's Connecticut market expansion, you will play a pivotal role in launching and growing our presence from one studio to eight. This dynamic position combines the responsibilities of a studio Sales Manager with those of an Area Manager, requiring a versatile leader capable of driving sales, managing operations, and scaling our business in the region.
Key Responsibilities :
Team Management : Lead and manage the teams at three Stretch Zone locations, fostering a positive and productive work environment. Provide mentorship and guidance to staff, ensuring they are well-trained and motivated.
Customer Service : Ensure the delivery of exceptional customer service across all locations. Handle customer inquiries and issues with professionalism and care, enhancing the overall customer experience.
Sales and Financial Performance : Drive top-line sales and manage budgets effectively. Monitor financial performance, including payroll, supply orders, and financial audits, to ensure profitability and efficiency.
Event Coordination : Plan and execute three events per studio per month, working closely with the marketing team to increase studio visibility and customer engagement.
Operational Oversight : Oversee day-to-day operations, including managing schedules, time clocks, payroll, and supply orders. Ensure all locations adhere to company standards and protocols.
Training and Onboarding : Develop and implement training programs for new hires. Manage the onboarding process to integrate new employees seamlessly into the team.
Hiring and Utilization Management : Handle recruitment, hiring, and employee utilization management. Ensure adequate coverage for vacation periods and other absences.
Strategic Planning : Contribute to long and short-range strategic planning initiatives. Provide input on market trends, customer needs, and operational improvements.
Qualifications :
Leadership and Management : Proven experience in a management role, preferably with a background in sales. Ability to lead and motivate a team, fostering a collaborative and high-performing work environment.
Financial Acumen : Strong understanding of financial models, budgets, and financial management. Experience in managing budgets and achieving financial targets.
Customer Service : Demonstrated commitment to delivering high-quality customer service. Strong interpersonal skills and the ability to handle customer inquiries and issues effectively.
Organizational Skills : Well-organized and detail-oriented, with the ability to manage multiple tasks and priorities. Capable of managing schedules, payroll, and other operational tasks efficiently.
Communication : Excellent communication and interpersonal skills. Able to effectively listen, elicit ideas, and communicate with team members, customers, and other stakeholders.
Strategic Thinking : Energetic, forward-thinking, and creative with the ability to contribute to strategic planning initiatives. A strategic contributor who can balance short-term goals with long-term vision.
Ethical Standards : High ethical standards and a professional image. Committed to upholding company values and standards.
Working Environment :
This is a fast-paced role within a growing company, requiring adaptability and quick decision-making. The Area Manager position involves occasional weekend work to meet business needs and support studio events.
About Stretch Zone :
Stretch Zone is dedicated to providing innovative stretching techniques that enhance performance and well-being. As a leader in practitioner-assisted stretching, we are committed to education, excellence, and the growth of our locations nationwide. If you are a results-oriented professional with a passion for customer service and team development, we invite you to join our Stretch Zone team and contribute to our ongoing success.
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