What are the responsibilities and job description for the Customer Center Attendant: 48444 position at STS Technical Services?
STS Technical Services is hiring a Customer Center Attendant in Melbourne, Florida .
Position Overview :
The Customer Center Attendant supports the meal services provided at company’s Global Customer Center and the Concierge team. This Employee is expected to be customer oriented, respectful, discreet, friendly and very organized.The Customer Center Attendant position requires pro-activity, orientation to detail, attention to social queues, and good people skills that helps them anticipate the Customer needs and provide them with a great Experience.
Job Duties : Buffet Service :
Set up meeting rooms for buffet-style lunches with China, silverware, glasses, utensils and disposables
Re-plate some meals that come from the caterers on Embraer platers
Serve Breakfast, Lunch and Snacks to the designated meeting rooms
Clear the meal service, reset the area with dishes
Load the dishwashers and hand wash delicate items
Polish and ensure all dishes are spotless; Put clean dishes away
Clean kitchen working area
Abide by food safety standards to ensure the safety of our Customers Plated Dining Services :
Set up the dining room for the plated service
Serve meals and take drink orders
Clear and reset the room once service is concluded
Load the dishwashers and hand wash delicate items
Polish and ensure all dishes are spotless; Put clean dishes away
Clean kitchen working area
Abide by food safety standards to ensure the safety of our Customers Stock :
Restock consumable supplies in all meeting rooms
Mini fridges
Coffee carts
Buffet credenzas
Etc.
Maintaining the kitchens and stock areas organized and clean
Check / keep track of expiration dates of supplies
Nicely arrange snack basket for Customer meetings Organization and cleanliness :
Maintaining the kitchen and work area clean and organized
Help the lead server in cleaning coffee pots, coffee machines, microwaves, fridges, coffee makers, and so on
Notify lead and supervisor of any broken / missing / damaged crystal ware and serve ware items so we purchase replacements
Ensure that dishes are clean when setting up for Customer use Notes :
Due to the nature of the work, you may be required to stay on your feet for long periods of time
company will provide the uniform
Other Duties may be assigned
Professional personal presentation and personal hygiene are required
Basic Qualifications :
Education :
High School Degree completed
Valid Food Handling Certificates (or similar) are required
Restaurant or Hospitality related certificates preferred Experience :
- Minimum of 3 years demonstrated experience in the restaurant and / or hospitality industry;
Excellent oral communication skills
Basic knowledge MS Office applications
International / Intercultural experience preferred
Knowledge, Skills & Abilities :
Ability to calmly work under pressure while maintaining professional demeanor
Ability to be detail-oriented and resourceful in a customer focused environment
Ability to anticipate Customers and guests needs
Bilingual language skills preferred but not required
Working Conditions / Environment / Special Requirements :
Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations
Employees will be subject to the random drug and alcohol testing under FAA regulations
Professional appearance and demeanor to support business needs
Formal and Business Casual attire required; uniform would be provided
Availability for both traditional and nontraditional business hours
General Commitment for All Employees :
Commitment to company values and complies with department norms, policies, directives, and procedures
Incorporates Lean and P3E processes and concepts into daily activities
Strive for continuous improvement to processes and procedures
Honors and protects confidential and proprietary documents and information
Satisfies work schedule requirements
About STS Technical Services :
STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!If you want to speak to a recruiting professional directly, please call 1-800-359-4787. STS Technical Services is an equal opportunity employer. #IndeedSTS
