Sr. Manager eCommerce-Amazon

We are looking for a highly organized, data driven eCommerce Senior Manager eager to accelerate their career in the digital industry by managing the end-to-end Amazon P&L of a fast growing company.

In this position, you will play a critical role in driving our growth both on our Amazon 1P & 3P for Suave & Chapstick. You will be responsible for forecasting and delivering top and bottom-line financial goals on the Amazon business, executing the sales strategy with support from our agency partners and, reporting results monthly to the executive leadership team.

You will coordinate with cross-functional teams to ensure content is properly executed online, media strategy is aligned with your sales goals, and that future product innovation plans are sufficient to support 3-year growth goals.

This role requires prior hands-on CPG Amazon 1P selling experience with 3P a plus, P&L management with advanced financial acumen combined with strong understating of Amazon Advertising. You will need to demonstrate high attention to detail, excellent time management, and strong interpersonal skills to effectively collaborate with stakeholders and manage 3rd parties. A successful eCommerce Senior Manager is highly analytical, organized with the ability to influence, and be agile in a fast and ever-changing startup environment.

Compensation range $130K-$140K base 20% potential bonus.

Key Responsibilities Include the Following:

Account Management responsibilities:

• Annual vendor negotiations
• Inventory and operations monitoring
• New item set up
• Content & creative management
• Fines, deductions & chargeback tracking

Merchandising and Advertising Coordination:

• Own the merchandising and event calendar on Amazon, working closely with the Vendor Manager on future opportunities
• Coordinate with the Advertising team to develop and execute Amazon and Retail Media campaigns, ensuring that they align with overall brand strategy, objectives and goals.

Business Performance monitoring:

• Weekly POS sales tracking with details on key business drivers of year over year changes.
• Monitor the performance of advertising campaigns, providing feedback and recommendations to the team for optimization and improvement.

Financial P&L management, forecasting & demand Planning Integration:

• Work closely with the Demand Planning team to ensure accurate forecasting and optimal inventory levels, coordinating efforts to avoid stockouts or overstock situations.
• Collaborate on analyzing sales trends and adjusting demand forecasts, ensuring that inventory strategies are proactive and data-driven.
• Report monthly financial forecast to executive leadership on Gross Sales, Net Sales & Gross Margin vs goals.

Cross-Functional Collaboration:

• Collaborate with external agencies and vendors across email and weekly calls, and divide daily account management roles and responsibilities for the success of the Amazon business.
• Work closely with digital shelf manager, creative teams and product development teams to align content strategies for new items.
• Work closely with the Operations team, ensuring operational excellence, always maintaining healthy inventory levels.

Qualifications Include the Following:

• Bachelor’s degree in Business, Merchandising, Marketing, Sales, Ecommerce, or related field
• 3 years of years of direct and hands-on experience managing an Amazon business with revenue accountability exceeding $25M (knowledge of Vendor Central is a must, Seller Central is an added plus)
• 3 years in eCommerce execution, with a strong understanding of brand management across multiple functions (advertising, demand planning, content creation, listing optimization, and SEO)
• Strong operations background, including order management process and strong knowledge of key Amazon supply chain KPIs
• Agency management experience required. Lead agency partnership on responsibilities above
• Proven track record of coordinating cross-functional teams and managing complex projects
• Strong financial acumen with experience managing P&L (Net Sales, Gross Margin & Contribution margin)
• Superior quantitative and analytical skills, including use of analytical tools and basic retail math
• Proficient with Microsoft Suite, especially Excel
• Experience with eCommerce tools such as Pacvue Commerce, Stackline, Helium 10 are a plus.
• Outstanding interpersonal skills, including strong written & verbal communication skills
• Demonstrates strong sense of ownership, future-forward thinking and proactively identifies opportunities
• Embodies can-do attitude, willing to roll up their sleeves and pro-active in finding solutions through out of the box thinking
• Excellent organizational skills, ability to multitask, and work effectively in a fast-paced environment.
• Ability to operate both independently and collaboratively with cross-functional teams
• Thrives in a fast-paced environment, flexible to pivot with competing priorities and provide timely crisis management
• Comfortable retrieving and comprehending data to inform decisions and recommendations
• Effective project management skills, supremely organized and detail-oriented
• Innately curious, constantly seeking information and answers
• Driven to solve problems and move quickly, propensity for action