What are the responsibilities and job description for the Front Office Clerk/Receptionist position at Subsero?
Terrace Cannabis is seeking a Part-time Receptionist to join our team. An ideal candidate is organized and sociable with cannabis knowledge and exemplary customer service skills.
The receptionist will be responsible for greeting customers and validating their ID as they enter. The receptionist will also assist customers with any questions they may have while waiting in the lobby, and answer any incoming phone calls to the dispensary.
Qualified applicants must have 1-2 years customer service experience. Cannabis industry experience is preferred but not required.
Responsibilities:
- Greet customers as they come in
- Validate each customer’s ID by using ID scanner
- Refuse customers attempting to enter the dispensary twice in one day
- Tend to customers while they wait in the lobby, answering any questions they may have
- Answer incoming phone calls and transfer them to appropriate dispensary staff members or answer their general questions
- Make sure lobby stays clean and orderly
- Assist with other dispensary tasks as needed
- Work directly with security to monitor lobby and outdoor area of the dispensary
Qualifications & Requirements:
- Knowledgeable of cannabis basics—products, strains, consumption methods
- 1-2 years customer service experience, preferably in cannabis industry
- Friendly, personable, and service-oriented
- Must be 21 years or older
- Must possess valid driver’s license or state ID
- Must pass any and all required background checks
- Must maintain current IDFPR Dispensary Agent Card
Compensation:
$16/hour
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without discrimination. We are committed to promoting diversity, equity, and inclusion in our workplace and ensuring that all employees feel valued, respected, and supported. We welcome and encourage applicants from all backgrounds to apply for our open positions.
Job Type: Part-time
Pay: Up to $16.00 per hour
Expected hours: 16 – 32 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $16