Vice President, Operations

About Suffolk

Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development.

Suffolk - America’s Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We’ll challenge and inspire you to be your very best. We’ll embrace what makes you unique and lift you up as you take chances. Here, you’ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to achieve your ambitions and build your legacy.

The Vice President of Operations will have his/her own project assignment as the senior-most construction professional on the project, and will also be a resource for the President, General Manager, Chief Operating Officer, and Operational staff in areas of work acquisition, contract negotiation and compliance, subcontractor management, financial management, schedule and budget management and compliance with Company Standard Operating procedures.

• Work with Office Leadership to set the business direction and strategy for the office
• Oversee project delivery for the office
• Develop sector expertise, serving as the regional market expert
• Ensure corporate vision and strategies are communicated to Project Executives and the project teams
• Ensure compliance with company’s policies and procedures 

Work Acquisition and Client Management

• Working at the direction of the President and COO, identify and establish new client relationships; cultivate relationships with existing clients through exceptional project delivery
• Identify and develop new business opportunities consistent with Company objectives
• Direct the strategy and content of group proposals and/or presentations
• Participate in project pursuits
• Recommend general conditions and fees to the Office Leadership
• Ensure client satisfaction at all levels by leveraging formal (Suffolk CONNECT) and informal (client interaction, community events, etc.) channels
• Actively participate in industry events and associations 

Financial Management

• Establish financial performance goals for each project and implement strategies to achieve goals
• Review and analyze weekly financial reports on projects; provide guidance and direction to teams
• Complete monthly financial forecasts with project teams. Insure progress against plan is maintained
• Oversee monthly requisitioning
• Monitor project cash flow and achieve established goal 

Development of People

• Recruit and hire key operational staff
• Participate on interview team for non-operational, and strategic hires
• Evaluate team performance and provide direction and constructive feedback
• Build future leaders through mentoring
• Support training and curriculum development and planning 

Preconstruction

• Oversee preconstruction efforts on assigned projects in support of the President, estimator or preconstruction services leader
• Work in partnership with preconstruction cost estimator to develop accurate project GMP’s
• Write or approve detailed scope of work descriptions for subcontractors 

Construction Operations

• Ensure all construction activities are consistent with Suffolk’s Standard Operating Procedures
• Conduct weekly meetings with Project Executives and entire team to review job performance in its entirety
• Develop project execution plans, including baseline schedules for projects utilizing the resources of scheduling and Lean planning in the Company
• Review schedule updates and participate in monthly update meeting
• Review monthly KPIs, evaluate trends and drive improvement
• Ensure performance corrections are implemented to achieve client satisfaction
• Ensure Quality Assurance/Quality Control plan is developed and followed in partnership with the National Director of Quality Assurance
• Ensure project specific safety plans and safety Standard Operating Procedures are in place and followed

• Bachelor’s Degree required 
• 15-20 years of commercial construction operations experience in the construction industry ideally within assigned region
• Demonstrated leadership skills, highly positive outlook, flexible, team building experience
• Energetic, enthusiastic self-starter with excellent verbal and written communication skills and an eye for detail
• Outstanding team player with excellent interpersonal skills
• Ability to work in a fast paced environment
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring