What are the responsibilities and job description for the Virtual Administrative Assistant position at Sugar Esthetics By Nims?
Job Title: Sales Associate
About Us: At Sugar Esthetics By Nims, we are dedicated to delivering exceptional beauty and wellness experiences to our clients. We are a dynamic and growing business and we are looking for a detail-oriented, proactive, and organized Virtual Assistant to join our team. As our Virtual Assistant, you will play a critical role in managing front desk/receptionist duties, assisting with sales, and handling various administrative tasks to ensure smooth operations. If you are passionate about customer service and have a strong sales background, we’d love to hear from you!
Key Responsibilities:
- Answer and manage incoming calls and emails, ensuring timely responses to clients.
- Handle appointment scheduling and calendar management for clients.
- Manage client inquiries and provide excellent customer service.
- Engage with customers to understand their needs and recommend services and products that best meet their goals.
- Promote and sell the full range of services and products offered by Sugar Esthetics By Nims, including beauty treatments, skincare, and wellness products.
- Drive sales through effective communication, upselling, and cross-selling techniques.
- Build and maintain strong, lasting relationships with customers to encourage repeat business and referrals.
- Achieve and exceed individual and team sales goals.
- Prepare and organize paperwork, client forms, and necessary documentation.
- Maintain client records and ensuring all information is up-to-date and accurate.
- Handle administrative duties like data entry, filing, and other office-related tasks.
Qualifications:
- Previous sales experience, preferably in a retail, beauty, or wellness setting.
- Proven experience as a Virtual Assistant, administrative assistant, or similar role (preferably in a medical or wellness-related field).
- A strong understanding of customer service principles and a commitment to providing an outstanding customer experience.
- Strong communication skills, both written and verbal.
- Excellent organizational skills and attention to detail.
- Ability to meet and exceed sales targets and goals.
- Excellent problem-solving skills and the ability to handle customer inquiries and concerns.
- Proficient in using point-of-sale systems and basic office software.
- Comfortable handling sales and promoting services/products to clients.
- Ability to work independently with minimal supervision.
- Ability to multitask and handle multiple priorities in a fast-paced environment.
- Flexible availability, including evenings and weekends.
Personal Attributes:
- Energetic, motivated, and goal-oriented.
- Friendly, approachable, and passionate about helping clients find solutions.
- Organized, with strong attention to detail and the ability to manage multiple tasks at once.
- Strong work ethic with a focus on delivering results.
Perks of Joining Our Team:
- Work from the comfort of your own home.
- Opportunity to be part of a dynamic and growing team.
- Flexible hours
If you're looking for an exciting opportunity to grow your career in sales and have a passion for customer service and administrative support, we'd love to hear from you!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- New York, NY 10033 (Preferred)
Ability to Relocate:
- New York, NY 10033: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15