Peer Specialist MHOP

FLSA Status: Exempt

Hours: Full-Time.

SUMMARY: The primary role of the Peer Specialist is to provide peer support to individuals with mental illness, substance abuse and/or co-occurring disorders enrolled in the mental health jail diversion program, the Mental Health Offenders Program (MHOP). The Peer Specialist will function as role model to peers; exhibiting competency in personal recovery and use of coping skills; serve as a consumer advocate, providing information and peer support for clients primarily in the client’s home. The PS connect each client to community-based recovery support services that are relevant to the client such as AA/NA, faith-based services, and others self disclosing supportive services to assist peers in regaining independence within the community. The PS is also responsible for entering client information into client track systems and helping to track performance outcomes.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

1.Develops positive relationships with individuals enrolled in MHOP
2.Assist clients in developing empowerment skills and combating stigma through self-advocacy
3.Outreach to clients wherever required
4.Provides accurate information about available assistance and completes necessary referrals
5.Refers clients to appropriate programs for assistance
6.Maintains accurate and timely data entry of all client contacts in data tracking systems
7.Works collaboratively with the MHOP team to complete required reports in order to document and program performance outcome measures
8.Work closely with the Correctional system, Behavioral Health, Medical and Housing Program staff in determining the steps clients’ need to take in order to achieve their goals and self-directed recovery
9.Assist clients in building social skills in the community that will enhance positive relationships
10.Attend staff development trainings and meetings as directed
11.All other duties as assigned

RESIDENTS, GUEST, AND INTERNAL CUSTOMER FOCUS:
The Peer Specialist is sensitive to emotional, spiritual and practical needs of resident , families, guests and
staff members in all interactions. Provides positive feedback and comments about the quality of work and effort that have been offered by residents, families and coworkers. Adjusts priorities and schedules to meet specific customer needs. Reports and/or corrects problems related to safety, cleanliness and comfort of resident and work areas. Universal Precautions and Infection Control techniques are followed. Understands own their role facility safety plans and procedures related to fire, weather and other disasters.

EDUCATION AND EXPERIENCE:
A High School Diploma is required and Associate Degree is preferred
A peer specialist certification is required

Experience working as a Peer Specialist or Case Manager preferred

Ability to establish cooperative working relationships with residents, colleagues, community partners, and volunteers
Ability to interact with people from diverse culture and racial backgrounds
Excellent customer service skills
Excellent interpersonal skills, leadership skills, and ability to work independently in a fast paced environment
Ability to manage and de-escalate crisis situations
Past experience working with mentally ill clients is preferred
Working knowledge of community resources
Good computer skills needed
Personal vehicle and valid Florida driver’s license with the ability to travel
Acceptable annual Motor Vehicle Record check
Adhere to required insurance coverage levels (Bodily Injury & Property Damage Liability: $100,000 each person; $100,000 each accident) if driving a personal vehicle for work-related purposes

Ability to pass a Level II Background Screening