What are the responsibilities and job description for the Service Center Administrator (Houston (TX), US) position at Sulzer AG?
Services_AME-E524
Service Center Administrator - Full Time - Houston (TX), United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a Service Center Administrator to join our Services_AME team in United States .
Your main tasks and responsibilities :
- Answers incoming calls from customers, sales offices, service centers, and in-house personnel when department staff members are not available.
- Processes parts orders to factory and performs order entry for parts, repair and service orders through service center.
- Enters and processes purchase orders and matches vendor invoices, receiving documents and prepares accounts payable batches.
- Reviews and verifies job costs for accuracy and prepares and mails customer invoices.
- Performs collection calls, answers inquiries, and works with service center personnel relative to accounts receivable.
- Enters daily payroll and prepares required reports for service center management.
- Manages personnel files, Workers Compensation, and other human resource issues.
- Ensures all involved disciplines are kept abreast of departmental and service center concerns.
- Supports, cooperates with, and participates in company-wide LEAN and EHS Managemet System, which includes following all safety, health, and environmental policies and procedures.
- Supports and cooperates in company-wide Quality Management efforts.
- Performs other duties as assigned.
To succeed in this role, you will need :
What we offer you :
No visa or work permit support can be provided for this role
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in the USA.
About us
Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2023, our 13'130 employees delivered revenues of CHF 3.3 billion. Our shares are traded on the SIX Swiss Exchange (SIX : SUN). www.sulzer.com
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