Service Center Administrator

Services_AME-E524

Service Center Administrator - Full Time - Houston (TX), United States

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are looking for a Service Center Administrator to join our Services_AME team in United States .

Your main tasks and responsibilities:

• Answers incoming calls from customers, sales offices, service centers, and in-house personnel when department staff members are not available.
• Processes parts orders to factory and performs order entry for parts, repair and service orders through service center.
• Enters and processes purchase orders and matches vendor invoices, receiving documents and prepares accounts payable batches.
• Reviews and verifies job costs for accuracy and prepares and mails customer invoices.
• Performs collection calls, answers inquiries, and works with service center personnel relative to accounts receivable.
• Enters daily payroll and prepares required reports for service center management.
• Manages personnel files, Workers Compensation, and other human resource issues.
• Ensures all involved disciplines are kept abreast of departmental and service center concerns.
• Supports, cooperates with, and participates in company-wide LEAN and EHS Managemet System, which includes following all safety, health, and environmental policies and procedures.
• Supports and cooperates in company-wide Quality Management efforts.
• Performs other duties as assigned.
  
  

To succeed in this role, you will need:

• High school diploma or equivalent and AA degree in accounting or equivalent strongly preferred.
• Minimum of three (3) years experience in gaining product knowledge, and an understanding of company organization as it relates to department activities
• Ability to operate office equipment such as computer, calculator, copier, and fax machine
• Strong computer skills, with proficiency in latest Microsoft software
• Demonstrated written, verbal, and interpersonal skills
• Strong organizational ability and detail orientation
  
  

What we offer you:

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym re-imbursement
• Service Awards
• Referral Bonuses
  
  

No visa or work permit support can be provided for this role

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in the USA.