What are the responsibilities and job description for the Communications Specialist position at Summit Credit Union?
The expected outcomes for our Communications Specialist are
Capability Requirements
Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, and use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds.
Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions.
Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc).
EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.
- Intranet Management: Execute intranet content and evolve guidelines and best practices for news posts, knowledge-based pages, event calendar, rotating carousels, imagery, search optimization, and newsletters.
- Communications & Stakeholder Support: Craft and support communications initiatives, interdepartmental projects, and corporate communication message development for internal stakeholders.
- Event Support: Provide logistical or communications support for member-facing, community, or employee engagement events to build engagement with our brand and purpose.
- Metric-Oriented: Utilize intranet analytics to inform communication strategies, ensuring employees have the resources and information they need to deliver exceptional service to credit union members and teammates.
- Professionalism and Confidentiality: Maintain the highest level of professionalism and confidentiality, including tact and diplomacy in all interactions.
- Organizational Skills: Exhibit strong organizational and time management skills, successfully managing multiple projects and ensuring all deadlines are met.
Capability Requirements
- One to three years' experience focused on a corporate intranet, website, or knowledge management system.
- Undergraduate degree in communication, marketing, or commensurate experience.
- Detail-oriented, superior organizational skills and must be able to work under deadline pressure and manage multiple projects simultaneously.
- Copywriting and editing skills, with potential to grow and expand.
- Ability to effectively communicate and collaborate with internal teams and external partners.
- Growth mindset with a can-do attitude.
- Driver's license required.
- Be part of a supportive and innovative team: Work alongside passionate professionals who are dedicated to making a positive impact.
- Competitive salary and benefits package: Enjoy a comprehensive benefits package that includes health insurance, retirement plans, and more.
- Professional development and growth opportunities: We invest in our employees' growth through training programs, workshops, and mentorship.
- Work-life balance: We understand the importance of maintaining a healthy work-life balance and offer flexible working arrangements.
- Fun and engaging work environment: Participate in team-building activities, social events, and community service projects that make work enjoyable.
Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, and use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds.
Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions.
Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc).
EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.
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