Operations Coordinator

Operations Coordinator Job Overview

Join Summit Events, a leading, locally owned and operated Destination Management Company (DMC) in Park City, Salt Lake City, and St. George, UT. We're looking for an experienced event/hospitality professional to join our dynamic team. We pride ourselves on our experienced, dedicated, and fun team culture, which contributed to our many successful events last year.

As an Operations Coordinator, you'll be a key member of our planning and operations team, providing essential support to both full-time and hourly staff, and playing a vital role in the execution of client programs and events. Your focus will be on managing event staffing, including training, scheduling, on-site assistance, transportation coordination and manifest coordination, ensuring the successful execution of our events.

In essence, this is a dynamic role that requires a highly organized and adaptable individual who can manage event staffing, coordinate logistics and provide excellent support to ensure successful event execution.

• Start Date: April/May 2025; specific date to be discussed with applicant
• Position Type: Part-time hourly position with an hourly rate range from $31.00 - $33.00/hour based upon experience
• Reports to: Director of Operations
• Primary Territory: Office is in Park City, with events primarily in the Park City and Salt Lake City areas

Essential Duties and Responsibilities

• Assist the Director of Operations and Program Managers with various organizational tasks related to event staffing and overall event execution
• Create and manage event staffing schedules, including weekly staffing emails
• Collect, review and ensure accurate payroll processing
• Maintain the Summit Events hourly event staff roster
• Coordinate hourly event staff mentoring assignments
• Assist staff with company policies, best practices, uniform requirements
• Fill vacant shifts at the request of Program Managers with available/appropriate hourly staff for designated programs
• Act as a liaison between Program Managers, clients, hotel partners and vendors regarding on-site event staff
• Manage, create and organize program transportation manifests (lists of attendees, flight information, materials, etc.)
• Assist with the distribution of post-event client surveys
• Promote and demonstrate exemplary customer service to our staff, vendors and clients
• May be asked to work some nights and weekends based on the event/program schedule
• May be asked to work onsite operational presence outside of regular business hours
• Perform other related duties as directed

Skills, Experience & Qualifications

• Experience in hospitality, meeting and event planning or related fields
• Experience in effectively handling multiple projects/demands simultaneously
• Strong organizational and administrative skills
• Advanced oral and written skills required
• Proficient in Microsoft 365, Google Workspace, Dropbox, Deputy and/or other software platforms
• Ability to work flexible hours, including nights and weekends
• Ability to work in a team environment
• Valid driver’s license, cell phone and personal vehicle

Operations Coordinator Must Possess and Continually Refine the Following Skills

• Time management and effective communication with team members, clients, vendors and industry partners with a high level of tact and diplomacy
• Excellent written and verbal skills required to produce clear communications
• Ability to manage and organize projects from inception to completion resulting in the execution of successful events
• Ability to identify new business opportunities
• A strong ability and willingness to work in a team environment

To Apply

• To apply, please send your résumé and cover letter to Rob Walsh at RobW@summitdmc.com with “Operations Coordinator Job Opening” in the subject line.