Director, Texas Operations

Candidates must reside in the state of Texas.

Responsibilities:

• Manage Summit’s TX business day-to-day needs.
• Maintain up-to-date knowledge of TX regulatory and compliance requirements, including researching and interpreting statutes, regulations, opinions, and court rulings in conjunction with legal and compliance publications and underwriter guidelines.
• Conduct business in a professional and ethical manner to serve clients and their customers.
• Make risk adverse, common-sense decisions.
• Research file details to identify issues and apply legal, compliance, and underwriting guidelines to reach a timely resolution.
• Resolve escalated issues by personally following through on identifying a solution, communication to all parties, and/or coordination with Account Management and other Senior Leadership.
• Maintain ownership of TX specific processes and workflows from a regulatory/ compliance standpoint to provide feedback to Compliance, Managers, and Senior Leadership.
• Coordinate with the Compliance Department on TDI Compliance Audits, Annual Escrow Fund Audits, UW Audits, and Texas Data Calls.
• Prepare required documentation for audits, meet with auditors to facilitate the audit, and present the companies policies and procedures in accordance with regulations.
• Prepare reports for senior management and external regulatory bodies as appropriate.
• Support Claims Department with state law analysis and state practices.
• Respond in a timely manner to inquiries from staff.
• Prepare and deliver TX specific trainings and educational materials to operations staff.
• Monitor third party provider production/quality and provide coaching and training to maintain performance.
• Provide production support on TX transactions.
• Ability to travel for on-site office requirements.
• Other duties as assigned.

Skills and requirements:

• (Required): 2 years of experience in Texas Title Operations oversight.
• Escrow Officer License required.
• Computer proficiency required.
• High level of written and verbal communication.
• Comfortable with problem solving and identifying solutions.
• Ability and desire to work in a fast-paced, team-oriented work environment.
• Strong multi-tasking skills, time management, and work ethic.
• Commitment to a culture of positivity and high performance.
• Values constructive feedback and goal setting; thrives on constant improvement and learning.

https://www.summitsettlement.net/

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Texas title insurance operations oversight: 2 years (Required)

License/Certification:

• Escrow Officer License (Required)

Location:

• Texas (Required)

Work Location: Remote

Salary : $85,000 - $100,000