Demo

Systems Engineer Tier II (On-Site/Springfield, MO)

SumnerOne
Springfield, MO Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/13/2025

Job Description

Job Description

Job Description :

SumnerOne is seeking a Systems Engineer to join our growing team in Springfield, MO! As a Systems Engineer, you’ll support our managed care customers by resolving network issues, managing configuration requests, and implementing network improvements. A significant focus of this role is maintaining and optimizing telecommunications systems alongside the core components of our Windows server infrastructure. You’ll be tasked with ensuring network reliability and security while also driving forward enhancements in network design and telecommunications technologies.

Responsibilities :

  • Maintain and optimize Windows server infrastructure (WINS, DNS, DHCP, File and Print services, Terminal Services licensing, Active Directory)
  • Resolve escalated hardware failures and server outages, including data recovery
  • Oversee anti-virus software upgrades, deployments, and maintenance
  • Manage user accounts, permissions, email, anti-virus, and anti-spam systems
  • Maintain VMWare environments and provide engineering support for virtual machines
  • Research, analyze, and test network designs, with a focus on telecommunications improvements
  • Ensure network security through firewall design and DMZ environments, with experience in Palo Alto firewalls
  • Perform troubleshooting for servers, workstations, and related systems
  • Produce and maintain detailed documentation of the server and network infrastructure

Telecommunications Emphasis :

  • Lead efforts to enhance VoIP systems across our network infrastructure.
  • Collaborate with application owners and network teams to improve VoIP reliability and performance.
  • Design and support secure VoIP solutions, including integration with VPN, IPSEC, and SSL technologies.
  • Qualifications :

  • Bachelor’s Degree in IT, Computer Science, or a related field
  • 3-5 years of experience in server engineering, server support, network administration, or help desk roles
  • Technical certifications such as Microsoft MCSE and VMware VCAP-DCA preferred
  • Strong knowledge of Windows 2003 / 2008 / 2012 Server Operating Systems
  • Experience with Citrix Presentation and MetaFrame servers, and Citrix XenApp 6.5
  • Expertise in VMWare ESX and general virtualization technologies
  • Experience with automation, monitoring procedures, and secure network infrastructure design
  • In-depth understanding of Next Generation firewalls, especially Palo Alto, and security protocols (VPN, IPSEC, SSL)
  • Why SumnerOne?

  • Work-Life Balance : As a family-owned company, we truly value work-life balance and make it a priority for all our employees.
  • Career Growth : We’re committed to your growth, offering numerous opportunities for career advancement and professional development. (Fun fact : Many of our executive-level employees began their careers in entry-level roles. At SumnerOne, we value your unique strengths, interests, and needs, and we occasionally create new positions tailored to them.)
  • Benefits : Comprehensive benefits package available from day one
  • 401(k) & Profit Sharing : Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial future.
  • Make an Impact : Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration
  • Additional Information :

  • Job Type : Full Time (M-F)
  • Hybrid schedule after training
  • SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal : to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.

    SumnerOne is proud to be an Equal Opportunity Employer

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