Demo

Manager of Business Lending

Suncoast Credit Union
Tampa, FL Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/30/2025
Overview

Compensation: $90,000 - $148,000 based on experience and credentials

Location: On-site

Position Type: Full Time

Schedule: Monday through Friday 8:30 AM – 5:30 PM

The Manager of Business Lending is a producing management role. This individual supervises a team of Business Relationship Officers who acquire, expand, and retain a commercial banking portfolio to generate new loans and deposits from existing or prospective members. An ideal candidate is a driven, highly motivated self-starter who is seeking to propel the largest credit union in Florida to the next level of business markets.

Responsibilities

  • Build and leverage internal and external partnerships to generate leads that grow the business
  • Develop and manage the team's pipeline, strategies, processes, and plans to empower the Business Relationship Officer team
  • Assist members with meeting complex business goals while also achieving the credit union's goals
  • Oversee COI development and Business Member calls
  • Ensure BRO’s submit accurate applications with required supporting documentation to Business Credit and Administration Underwriters in addition to recommendations for approval or denial
  • Review commitment letters and CAMs
  • Manage BRO queues and monitor the required Service Level Agreement timelines
  • Ensure the timeliness and accuracy of data communication between members and credit union staff to meet standard practices
  • Conduct recurring meetings to discuss topics of concern to resolve customer and member-escalated concerns
  • Lead the overall performance of the team to the achievement of goals assigned by the Executive Director of Business Lending
  • Conduct coaching sessions and annual evaluations
  • Review closings and scorecards for compensation plan
  • Update the team regarding changes to policies and procedures
  • Act as an active member and participate in the assigned community market
  • Review and recommend new methods and procedures to make daily operations more efficient
  • Perform considerable short-term planning, scheduling, and coordinating within the area of responsibility
  • Set goals and objectives for assigned teams to achieve operational and strategic results
  • Provide direction and guidance to subordinate managers
  • Develop and mentor directly reporting staff
  • Cultivate strong working relationships and build trust among team members
  • Assist with developing and implementing long-term and short-term business objectives
  • Interpret and implement management policies
  • Assist with the development, monitoring, and maintenance of the department budget
  • Assist with regulatory compliance to ensure work is completed in accordance with applicable laws and government regulations
  • Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
  • Attend educational events to increase professional knowledge

Qualifications

  • Bachelor’s degree in business administration, management, finance, or a related (A comparable combination of work experience and training may be substituted for education requirements)
  • 7 years of sales or business development experience
  • Proven ability to attract and retain high-quality talent
  • Proven ability to generate leads and build a book of business, including a pipeline for future opportunities
  • Thorough understanding of personal and business financial statements
  • Operational knowledge to analyze the creditworthiness of members at all levels, both personal and business
  • Strong organization, prioritization, analytical, and problem-solving skills to effectively manage areas of responsibility and attain goals
  • Ability to analyze and resolve complex problems
  • Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
  • Ability to communicate policies, practices, and procedures for direct reports and other stakeholders to understand

Benefits

  • Financial Well-Being: Bonus Program up to 18%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000 Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Salary : $5,000

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