Supervisor

This role requires open / Full-Time availability.

Training will be located at the Sundial Banning location.

Our company requires the Floor Supervisor to assume the management role of overseeing the floor staff and ensuring guests are receiving the best care possible. The Floor Supervisor will be responsible for developing efficient work methods, completing their daily responsibilities, and collaborating with employees to increase productivity while maintaining a compassionate and safe environment for patients to access their medicine. This role is a complex one. They will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues, and serving as a link between subordinates and upper management. The Floor Supervisors act as quality control, ensuring patient satisfaction through training employees properly and adhering to company policy.

Core Responsibilities

· Administer the best level of care and service to our patients

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Manage time efficiently and effectively

· Pass on information from upper management to employees and vice versa

· Prepare and submit weekly progress reports

· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

· Communicate effectively with other managers and employees

· Open and close the shop

· All other duties assigned.

Desired Competencies

· Provide exceptional patient service

· Ability to communicate effectively via email, phone and in person.

· Problem-solving and problem analysis skills.

· Ability to stay on task with minimal supervision to meet daily, weekly, and monthly deadlines.

· Reliability, Initiative, Adaptability, Patience, and Integrity.

· Attention to detail with the ability to multitask while keeping accurate documentation.

· Transportation availability for various errands and in-person payment deliveries with the ability to lift up to 25lbs.

· Knowledge of Microsoft Office Suite, computers, excel, current software, and other office tools.

· Ability to effectively read, write, and communicate in the English language.

· Skill in serving and working effectively with both external and internal customers in a professional, respectful manner.

· Skill in listening and conveying awareness of problems or issues to find a resolution.

· Skill in identifying and systematically organizing resources to prioritize fluctuating workloads, optimize efficiency, and ensure the achievement of company goals.

· Ability to understand policies and procedures and follow appropriately.

Qualifications

· High School Graduate or GED

· 1-2 years of supervisory experience a plus will train for a supervisory role. Industry experience a plus.

Working Conditions

Positions in this class require: standing, walking typing, talking, hearing, seeing, and repetitive motions. May be required to lift up to 25 pounds, carry, push, pull or otherwise move objects while completing essential functions. This position a majority of the workday includes but is not limited to; walking and standing. The employee is required to have close visual acuity to perform activities such as: preparing and analyzing data and figures, viewing a computer screen, handling smartphone devices, and reading extensively. The office environment is climate controlled and little outside activity. Ability to transport product as necessary for customers.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All staff may be required to perform duties outside of their typical responsibilities from time to time as needed. Sundial Collective and its entities are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or disability, or any other characteristic protected by law.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Work Location: In person

Salary : $20