What are the responsibilities and job description for the Procurement Specialist/ Purchasing Specialist position at Super Home Inc.?
Home warranty is a multi-billion dollar industry but has been the most complained about category on Angie’s List for more than a decade. Super is a Silicon Valley technology company reinventing not only this industry, but ultimately the entire home ownership experience.
As a member of our Procurement Team, you will work in the critical role of understanding and executing subscription coverage decisions at the highest level that involve large repair equipment purchases in the trades of HVAC, Appliance and Plumbing. Working closely with our supply distributors and service pros to ensure that we are sourcing and ordering the most accurate equipment while striving to achieve SLA and cost efficiency targets for the business. Our goal is to help you to become one of our resident subject-matter wizards to ensure that we properly managing operations as well as helping Super to provide the highest level of service in the fast-changing home services industry.
Essential functions and responsibilities:
- Sources HVAC, plumbing, appliance, and pool parts and equipment.
- Processes orders and details with high level of diligence and accuracy.
- Performs in-depth evaluation of high-dollar claims including comprehensive review of customer policies and claims history.
- Assists and consults with customers, service pros and operations teams on complex claim decisions involving large equipment purchases.
- Assists in monitoring pricing trends and any external factors that may impact the business.
- Assists in parts tracking, return authorizations and credit memos.
- Performs various administrative functions related to procurement operations as needed.
- Identifies and communicates process improvements and performance trends to department leadership.
Qualifications and requirements:
- High School Diploma or GED (Required)
- Bachelor's Degree (Preferred)
- Experience in HVAC, Plumbing, or Appliance Trades (Preferred) Team player mentality (Required)
- Strong written and verbal skills
- High attention to detail (Required)
- Ability to read and interpret contract terms/language
- Ability to perform basic intermediate cost/benefit analysis (Required)
- Strong communication and problem-solving skills (Required)
- Proficiency in learning and working with multiple software platforms (Required)
- Comfortable working with G-Suite products including Docs and Sheets (Preferred)
- Ability to manage an ongoing portfolio of work caseload of multiple claims at a time.(Required)
- Enjoys a fast-paced, high-volume work environment (Required)
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: Hybrid remote in Phoenix, AZ 85020
Salary : $50,000 - $55,000