What are the responsibilities and job description for the Commercial Lines Account Manager position at Superior Insurance Partners?
Join Our Growing Team as a Commercial Lines Account Manager!
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where you can assist clients with a variety of needs, ranging from relatively simple inquiries to moderately complex issues? If so, then we want you to be a part of our team in our Lakeville, MN office.
As a Commercial Lines Client Account Executive with us, you will play a crucial role in providing top-notch service to our valued clients. Here is what you can expect:
How will you affect the business?
- Effectively manage a high volume of incoming calls.
- Identify and assess client needs to achieve satisfaction.
- Handle quoting, endorsements, certificates, and will own the renewal process.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution.
- Keep records of customer interactions, process customer accounts and file documents.
What skills will make me successful in this role?
- Ability and desire to provide results.
- Develop professional relationships with your internal and external partners.
- Effective communication.
- Utilize your resilient and adaptable mindset in the face of shifting priorities.
- Eagerness to collaborate with all teams and employees.
Requirements:
- 2 years of experience working in commercial lines insurance
- Property and Casualty Insurance License
- Experience with agency management systems - Applied Epic Preferred
- Proficiency in Microsoft Office
In return for your dedication and expertise, we offer a competitive salary commensurate with your experience, along with a comprehensive benefits package.
