Chief Operating Officer

Description

GENERAL FUNCTIONS:

Directs, administers, and coordinates the activities of the organization in support of policies, goals, and objectives established by the Chief Executive Officer and the LLC Members by performing the following duties personally or through subordinate managers.

ESSENTIAL FUNCTIONS:

In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily.  Reasonable accommodation may be made to enable qualified individuals with disabilities assistance with performing the essential functions of this position.

1.  Provide vital input in short-term and long-term strategic and operational planning and positioning within the company.

2.  Leads development effort in new product lines (e.g. CHOICES, DRS, ECF) and new territories.

3. Provides direct administrative support and supervision for all program services of the company.

4.  Provide general oversight of all the company's development, marketing, and public relations activities.  

5. Represent SSMS at TNCO and other associations and/or committees as assigned.  

6. Serves on the SSMS Leadership Team and may represent CEO with external groups as directed.

7.  Helps identify and address organizational development issues that impact service effectiveness.

8.  Evaluates the effect of internal and external forces on the company.

9.  Designs strategies and actions focused on attracting, retaining, and increasing SSMS's services throughout the state and southeastern US.

10.  Recommends short- and long-range development plans and programs that supports the company's values and general objectives.

11.  Directs all aspects of Programs to include Supported Living, Personal Assistance, Supported Employment, Community Based Day, Shared Living/Host Homes, Personal Funds Coordination, Records Coordination, Nursing supports, Mental Health Clinic, Behavior, and Employment and Community First, etc.  

12.  Assist Chief Officer of Quality in managing RFPs/contract submissions or other required operational and financial data submissions.

13.  Other duties as assigned by the CEO and/or LLC Membership (Ownership Group).

OTHER FUNCTIONS:

1.  Exhibits behaviors and best practices that are consistent with the vision and values of SSMS.

2.  Practices safe work habits to eliminate and control potential safety and health hazards and to maintain a safe work environment.  Attends all safety training as scheduled.

3.  Work as part of the team to ensure that SSMS Quality Management principles (Plan, Measure, Assess, Improve) are practiced and achieved.  

4.  Operates SMSS and personal transportation in a safe and healthy manner, 

5.  Performs other job-related duties as may be assigned by designated and/or authorized staff.

This job description does not list all of the duties of your job.  You may be asked by Senior Leadership or designated and/or authorized staff to perform other duties.  You will be evaluated in part based upon your performance of the tasks listed in the job description.  SSMS reserves the right to revise this job description at any time.  The job description is not a contract for employment and either you or SSMS may terminate employment at any time, for any reason.

Qualifications

MINIMUM REQUIREMENTS:

Bachelor's degree and a minimum of 5 years of experience in the Social Services field to include Mental Health, Intellectual Disability or other related fields of endeavor.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Effective verbal and written communication skills
• Effective organizational skills
• Effective interpersonal skills
• Must be able to practice confidentiality

LICENSE/CERTIFICATES:

• Valid Tennessee, Mississippi, or Arkansas Regular Driver License
• Valid automobile insurance (this must be maintained throughout employment.)

Salary : $125,000