What are the responsibilities and job description for the Front Desk Receptionist position at SureStay Plus by Best Western?
Job Opportunity: Front Desk Agent at SureStay Plus by Best Western Mobile I-65
Location:
SureStay Plus by Best Western Mobile I-65
180 W I65 Service Rd S, Mobile, AL, 36608
Job Title: Front Desk Agent
Employment Type: Full-time / Part-time
Job Description:
Join our team at SureStay Plus by Best Western Mobile I-65! We are looking for a friendly, professional, and enthusiastic Front Desk Agent to provide exceptional service to our guests. This is an exciting opportunity to be part of a dynamic team, offering a positive experience for our visitors and a supportive environment for our employees.
Key Responsibilities:
- Greet guests with a warm and welcoming attitude
- Assist with guest check-ins and check-outs
- Answer phone calls and handle guest inquiries
- Maintain accurate reservations and billing information
- Process payments and handle cash/credit transactions
- Address guest concerns and resolve issues in a timely and professional manner
- Keep the front desk area clean, organized, and presentable
- Assist with additional tasks as needed to ensure smooth hotel operations
Qualifications:
- High school diploma or equivalent
- Previous customer service or hotel experience is a plus
- Strong communication and interpersonal skills
- Ability to multitask and handle a fast-paced environment
- Basic computer skills and familiarity with hotel management software is preferred
- Must be reliable, detail-oriented, and team-oriented
- Ability to work flexible hours, including weekends and holidays
Benefits:
- Competitive pay
- Friendly and supportive work environment
- Employee discounts at Best Western hotels
- Opportunities for advancement
If you are passionate about providing exceptional guest service and want to be part of a great team, apply today!
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $9 - $10