What are the responsibilities and job description for the Administrative Assistant - Front Office position at Swoon?
Swoon is seeking a detail-oriented Administrative Assistant - Front Office to provide exceptional support to our clients and visitors. This role is responsible for managing incoming calls and providing a high level of customer service.
The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to work effectively in a fast-paced setting.
Key Responsibilities:
- Operating a multi-line switchboard, directing calls to the appropriate departments.
- Greeting and assisting visitors with professionalism and a customer-focused attitude.
- Maintaining a high level of customer service and effective communication.
- Performing basic administrative tasks as needed.
Requirements:
- A high school diploma or equivalent.
- At least 6 months of experience in customer service, reception, or administrative roles.
- Proficiency in Microsoft Office and general office tools.
- Strong organizational and teamwork skills with a professional demeanor.
- Availability to work onsite in El Dorado Hills, CA.