Center Assistant

Essential Job Functions**

• Leads day-to-day administrative tasks such as timely and high quality phone reception, word processing, data entry, filing, and other administrative tasks
• Greets and assists students, parents, and potential customers according to Sylvan standards
• Fields inquiry calls from potential customers; Fields calls from current families
• Schedules assessments, tours and Welcome Conferences according to Sylvan Standards; Manages scheduling changes of current families
• Assists Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
• Assists Center Directors with other day-to-day tasks of running the Center such as managing billing, collecting payments, and maintaining Center supplies
• Assists Center Directors with maintaining the professional appearance of the Center according to Sylvan standards
• Supports standards and procedures to ensure student safety and well-being
• May assist teachers with preparation for instruction; Gathers and prepares materials as appropriate

Knowledge Required

• Associates or four year degree preferred
• A minimum of three years of customer service experience; Retail sales experience preferred
• Experience using full suite of Microsoft Office applications and other standard business applications
• Knowledge of general office equipment such as copiers, printers, and office phonesSkills and Abilities Required

• Strong customer service, interpersonal and communication skills
• Strong word processing, data entry, and other administrative skills
• Proven ability to effectively use consultative sales skills when serving customers
• Proven ability to communicate effectively in writing; Ability to proofread and edit copy
• Strong organizational skills; Proven ability to manage multiple tasks and be flexible
• Ability to occasionally lift and/or move up to ten pounds

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Education:

• Associate (Required)

Experience:

• Administrative: 2 years (Required)

Ability to Relocate:

• Stafford, VA 22556: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18