What are the responsibilities and job description for the Sales Support Specialist position at Synaptic, Inc.?
Job Role Summary
The Sales Support Specialist at Synaptic, Inc. will focus on providing exceptional support to our sales team, ensuring seamless customer interactions, and contributing to revenue growth.
Responsibilities
- Support sales team members in managing customer relationships and driving revenue growth.
- Develop and implement effective sales strategies to meet customer needs.
- Collaborate with internal stakeholders to streamline processes and improve customer experiences.
- Serve as a liaison between the sales team and other departments to ensure smooth communication.
- Analyze customer feedback to identify areas for product and service improvement.
- Develop and maintain comprehensive knowledge of our products and services to provide expert advice to customers.
Qualifications
- High school diploma or equivalent.
- Previous experience in sales, customer service, or account management is beneficial but not required.
- Strong analytical, problem-solving, and communication skills.
- Ability to work effectively within a fast-paced team environment.
- Flexibility with working hours and schedule.
