Demo

Associate Director, Change Management, Communications & Training

Synectics Inc
Lawrence, NJ Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/9/2025

Description :

  • The Associate Director, Change Management, Communications & Training on the Global Business Operations (GBO) and Capabilities team will provide strategy development, oversight, leadership, and tactical support on change initiatives within GBO.
  • The role is accountable for ensuring changes brought about by Finance of the Future programs, such as LEAP are adequately managed in an operational state while maintaining effective alignment of stakeholders, business processes, and technology implementations.
  • The role is also accountable for managing change in a controlled manner, in alignment with the other Finance of the Future initiatives.
  • Reporting to the Director, Finance Change and Operations, the Associate Director, Change Management will work closely with Project Leads to plan Change Management activities specific to the LEAP initiative.
  • This will include developing and executing plans for stakeholder engagement, communications, training, and adoption.
  • This is an essential role to the success of the Finance of the Future program to support an effective change management process leading into a stable operational state across the Global Business Operations and Capabilities organization.
  • Serves as a subject matter expert for change management activities supporting the LEAP program.
  • Provides hands on support and development of change strategies through the development of stakeholder analysis, impact assessments, engagement plans, impact assessments, change readiness plans and quantitative success measures that will reinforce change.
  • Provides support in the development, execution, and monitoring of Change Management Plans in collaboration with project sponsors, project managers and key stakeholders.
  • Manages partnerships with various stakeholders globally including but not limited to Project Leads, Project Teams, Corporate Affairs, Senior Leadership, learning and development organizations to understand existing performance incentive mechanisms, communications channels, and educational forums.
  • Deliver training and or support the development of training documentation and materials updates as necessary.
  • Contributes to other Finance of the Future and Global Business Operations and Capabilities initiatives in partnership with the Finance Change teams to drive successful outcomes of change initiatives.
  • Ensures adequate engagement is performed to drive awareness and buy-in of changes across impacted stakeholder groups.
  • Collaborates with Project Leaders and Project Managers to ensure they understand and are prepared to lead / manage teams through the new ways of working.
  • Plans and oversees delivery of training and communication materials for stakeholders impacted by strategic change initiatives and liaises with stakeholder groups and change agent networks.
  • Use a structured change management methodology (e.g., process and tools) to guide portfolio-level and initiative-level change management activities.
  • Contribute to a change community of practice as a mechanism to foster a robust change management community and to amplify the impact of our change strategy.

Qualifications :

  • Bachelor's degree required with an advanced degree preferred.
  • 6- 8 years of change management experience in large scale change initiatives and organizational effectiveness activities in a highly regulated environment is required
  • Change Management Certification preferred (PROSCI, CCMP etc.)
  • 7-10 years of Pharma and Finance industry experience preferred.
  • Track record in developing and implementing successful change strategies in complex and global environments.
  • Significant transformation / major change experience / PRO experience preferred.
  • Significant, demonstrated breadth of experience, versatility, and independent leadership and stakeholder management skills.
  • Experience with Change Management principles and best practices as well as experience working with Enterprise Process Management.
  • Experience working across company boundaries, ability to function well in ambiguous and complex environments.
  • Ability to quickly build relationships, and to analyze and interpret complex issues and diplomatically negotiate a common approach.
  • Experience with driving innovation and continuous improvement initiatives.
  • Strong project management and planning skills.
  • Effective oral and written communication skills to influence, inform, or guide others.
  • Demonstrated ability to collaborate across functions in a highly matrixed organization global setting.
  • Ability to navigate ambiguity in a fast-paced environment.
  • Strong business acumen and understanding of organizational challenges.
  • Ability to make the complex more easily understood through written narrative, visuals representations and clear presentation decks.
  • Possess excellent written and verbal communication skills, including the ability to deliver executive presentations.
  • Experience and knowledge of change management principles, methodologies, and tools.
  • Strong ability to flex and influence across critical stakeholders to drive organizational agenda.
  • Exceptional cross-functional / matrix / project leadership skills.
  • Organized with demonstrated strength in planning strategy and tactics.
  • Proven track record of balancing broad organizational change strategies with pragmatic on the ground solutions that increase adoption and usage of desired change efforts.
  • Recognizing and accommodating diverse regional and organizational needs in change strategies.
  • Strong problem solver and facilitator, especially in highly ambiguous situations.
  • Strong developer of effective partnerships and relationships with all levels.
  • Commitment and passion for achieving desired outcomes (i.e., value, quality, speed, cost)
  • Benefits :

    Healthcare Insurance : Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

    Dental Insurance : Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

    Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan : The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

    Technical Certification Bonus : Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

    Synectics is an equal opportunity employer.

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