What are the responsibilities and job description for the Communications Coordinator position at SYNERGY HomeCare of Daphne?
Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Communications Coordinator, you will feel appreciated, recognized, and rewarded.
Do you:
- Enjoy serving others?
- Place importance on details in your work?
- Excel at matching caregivers with clients?
- Enjoy building relationships with clients and caregivers?
We have an opening for a Communications Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. The Communications Coordinator at SYNERGY HomeCare plays a crucial role in ensuring that caregivers are effectively matched with clients, providing compassionate care in their homes. This position emphasizes the importance of relationship-building, attention to detail, and effective communication to create a supportive environment for both caregivers and clients.
Communication Coordinator Benefits include:
- Competitive pay ranges
- Paid Time Off
- Supportive team environment
- Health, Dental, and Vision insurance from BCBS offered after 90 days (we pay 50% of employee premuium)
- Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.
- Profit Sharing
Communication Coordinator Primary Responsibilities:
- Regular communication with caregivers
- Regular communication with clients and their families
- Schedules shifts and hours by matching caregiver qualifications and availability to client’s needs
- Monitoring a daily visit list to be sure all caregiver shifts are completed for our clients
- Filling in shifts when there is a change or cancel shift in a client or caregiver schedule
- Communicates new assignments and/or schedule changes to CGs and clients
- Processes data necessary to initiate accurate payroll and billing processes
- General administrative/office tasks, responsible for caregiver orientation
- Participates in client care conferences as requested by immediate supervisor
- Works with Management to assist in the resolution of CG issues
- Establishing trust, credibility, and positive working relationships with caregivers, clients, and client families through timely and reliable communications by phone, text, and emails
Communication Coordinator Requirements:
- Experience – Two years scheduling experience preferred. Experience in AxisCare a plus.
- Education – High school diploma
- Skills – Exceptional customer service skills, time management skills, excellent communication skills, patience, able to handle stressful situations at times
- Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated, wanting to work, and willing to learn.
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!
