Front Desk & Enrollment Coordinator

The Front Desk & Enrollment Coordinator plays a key role in maintaining a welcoming and organized front office while managing enrollment inquiries and admissions processes. This individual will provide excellent customer service to families, students, and staff while ensuring smooth daily operations at the front desk.

Key Responsibilities:

• Serve as the primary point of contact for visitors, parents, and staff, ensuring a professional and welcoming environment.
• Answer and direct phone calls, emails, and inperson inquiries efficiently.
• Assist prospective families with enrollment and admissions processes, providing information and guidance on application requirements.
• Maintain accurate student records and enrollment documentation.
• Schedule and conduct school tours for prospective families.
• Support administrative tasks such as filing, data entry, and correspondence.
• Manage attendance records and student checkins/outs as needed.
• Coordinate with school leadership and staff to facilitate smooth communication.
• Ensure confidentiality and compliance with school policies and regulations.
• Assist students as support staff.

Qualifications & Skills:

• Education: High school diploma required or GED; associate’s or bachelor’s degree preferred.
• Experience: Prior experience in administrative support, front desk operations, or school admissions preferred.
• 45 hours of DCF training (preferably).
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail and accuracy.
• Ability to multitask in a fastpaced environment.
• Proficiency in Microsoft Office Suite and student information systems (experience with [specific system, if applicable] is a plus).
• Bilingual (Spanish/English) is preferred.