What are the responsibilities and job description for the Director Area Operations position at Sysco?
Job Summary
This position oversees area-wide operation’s process management, development and implementation; appropriate policy development and implementation; cost management and area analysis of costs; expense and performance goal setting; implementation and maintenance of solid accountability practices; coordination and collaboration with corporate, area and operating company (OpCo) leadership to establish and improve alignment with overall goals and objectives to increase operating performance; development of operations personnel to be able to successfully fill key leadership roles. Operating company distribution services functional leaders will report directly to the OpCo presidents and dotted line to the area director of operations.
Responsibilities
Education
This position oversees area-wide operation’s process management, development and implementation; appropriate policy development and implementation; cost management and area analysis of costs; expense and performance goal setting; implementation and maintenance of solid accountability practices; coordination and collaboration with corporate, area and operating company (OpCo) leadership to establish and improve alignment with overall goals and objectives to increase operating performance; development of operations personnel to be able to successfully fill key leadership roles. Operating company distribution services functional leaders will report directly to the OpCo presidents and dotted line to the area director of operations.
Responsibilities
- Monitors area facilities to ensure proper maintenance and safety schedules are being utilized and adhered to.
- Ensures that all production, warehouse, facility and fleet equipment areas are maintained in a sanitary condition to ensure full compliance with sanitary requirements and guidelines.
- Reviews and approves major expenditures to ensure adherence to the area’s budget.
- Analyzes the growth of the area’s facility size to maintain proper storage, receiving, and shipping capabilities for present and future business. This is to include office area and parking needs.
- Ensures compliance with all applicable regulatory agencies including but not limited to EPA, FDA, FMCSA, OSHA.
- Develops and promotes area goals and objectives along with ensures alignment with overall corporate goals and objectives.
- Guides planning and development of departmental area budgets and evaluates area operations in terms of fiscal management to ensure fiscal responsibility in the area’s operation.
- Collaborates with area leadership to maintain and enhance inter-face capabilities with other functions and departments to continually improve overall organizational efficiency as an area.
- Analyzes, identifies and proposes action to the solution of problems with the operations and leadership teams of individuals and departments to increase the effectiveness of operations.
- Serves as area spokesperson in cases of inquiry, feedback, or requests for special information to facilitate the accurate and precise flow of information.
- Provides indirect supervision of subordinates to achieve and maintain optimal area efficiencies.
- Key participant in the cross-functional area leadership team.
- Monitors individual operational service levels and works with local leadership to ensure method and system utilization and compliance.
- Observes the performance of all direct job functions and works with local leadership to ensure performance standards are consistently met.
- Coordinates with local leadership to improve overall production and warehousing performance levels through maintenance of performance and yield standards as well as continuously working to improve minimum performance expectations.
- Collaborate with local leadership to ensure optimal utilization of production equipment, gross profit margins (GPMs), and standard operating procedures (SOPs).
- Assist local leadership with ensuring the maintenance of slotting practices and optimal slotting configurations.
- Works with local leadership to ensure optimal utilization of road net and ensure proper routing practices and policies are being adhered to.
- Conspire with each operating company (OpCo) to ensure compliance with all current food safety policies, protocols, and requirements.
- Ensures compliance with Department of Transportation (DOT) rules and regulations.
- Assure that local fleet and operations are not utilized to perform tasks or practices that are not profitable such as backhauling or trailer loaning without proper cost to benefit analysis to support.
- Establish the use and updating of productivity, routing, and maintenance software systems to enhance the low cost of operations.
- Monitors the maintenance of area facilities by ensuring they are kept in a condition consistent with the safety standards set by Sysco to reduce or eliminate operations related injuries and damage/loss of product and equipment.
- Guarantee that market operations staff complies with all Sysco policies concerning safety and security of all operations related activities to reduce accidents and product loss.
- Ensures that market staff is trained in the safe operation of automated equipment and vehicles and the proper conduct of their duties to reduce accidents and damage to products.
- Observes product loss and profit reduction due to theft to ensure that market operations management staffs are enforcing policies concerning warehouse security.
- Monitors injury levels and equipment/product damage levels to ensure that market operations management staff is enforcing policies concerning warehouse safety.
- Select, develop and retain the required operations leadership talent within Sysco specialty meat group (SSMG) companies to meet current and future business needs.
- Ensure that assigned operating company (OpCo) operations leaders successfully execute core distribution programs.
- Utilizes Sysco talent management programs tools and programs (performance management, leadership development, Sysco Speaks, talent reviews) to manage and develop OpCo operations leadership talent.
- Provides consistent and ongoing feedback on the performance of OpCo operations leaders.
- Demonstrate effectiveness and collaboration in leading remote teams.
Education
- Bachelor’s degree in business management or related field.
- In place of a Bachelor’s degree, will consider candidates with an appropriate combination of education and management experience in distribution, supply chain, and logistics.
- Minimum of 10 years of similar industry management and operational experience required.
- Experience in both Union and Non-Union environments.
- Experience managing large capital Expenditure projects.
- Experience with refrigeration systems (ammonia, R22 or CO2).
- Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to drive individual development plans (IDPs), leverage performance management tools, and build leadership capability for succession planning.
- Working knowledge of regulations/legislation and governing bodies, including Federal Motor Carrier Safety Regulations, OSHA, EPA, FDA.
- Read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Write reports, business correspondence, and procedure manuals.
- Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Demonstrate knowledge of spreadsheet software and word processing software, and the ability to learn Sysco technology software and programs.
- Successfully engage and lead individual and team discussions and meetings.
- Ability to apply all relevant policies in a consistent timely and objective manner.
- Capable of working with peers and associates from other departments, operating companies, corporate and the business community proactively and constructively.
- Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
- Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
- Demonstrates skill in making independent decisions in support of company policies and procedures promptly.