Transportation Supervisor

Job Summary

This Operations position supervises delivery activities, including management of delivery staff, compliance with government regulations, and safety of the delivery department.

Responsibilities:

• Supervise daily work and safety of Delivery Associates, adhering to standard operating procedures and providing safe customer service.
• Ensure Delivery Associate compliance with local, state, and federal agencies (i.e. DOT, OSHA) and maintain accurate electronic logs.
• Manage labor hours and supplies within budget, preparing work schedules as needed.
• Oversee asset utilization in support of the Delivery department, organizing repairs and reviews.
• Suggest efficiency ideas and assist in implementing delivery changes, enforcing company policies and protocols.
• Communicate with Sales Management and Marketing Associates to resolve customer or delivery issues.
• Meet with customers to address issues and assess delivery difficulty, preserving associate relations through regular meetings.
• Maintain open communication channels with associates, answering questions and explaining policies and procedures.
• Monitor associate morale, submitting ideas to improve engagement and enablement.
• Coordinate efforts with the Safety department for training, observations, and routine safety inspections.
• Makes recommendations for disciplinary action and executes management functions of staff selection, development, discipline, and terminations.

Qualifications:

Education:

• High school diploma or general education degree (GED), or equivalent combination of education and experience.
• 2 or 4-year college degree in Business Management, Supply Chain Management preferred.

Experience:

• 1-3 years related experience and/or training.

Certificates, Licenses, and Registrations:

• Complete a Sysco approved defensive driving program.
• HazMat certification preferred.
• Valid Class A Commercial Driver License meeting Company standards preferred.

Professional Skills:

• Lead discussions and meetings, working with peers and associates from other departments.
• Solve practical problems and deal with variables in situations with limited standardization.
• Interpret instructions and apply relevant policies in a timely and objective manner.
• Work in a deadline-oriented atmosphere and manage customer service issues.
• Able to read, analyze, and interpret business periodicals, professional journals, and technical procedures.
• Write reports, business correspondence, and procedure manuals.
• Presents information and responds to questions from groups of managers, clients, and customers.
• Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
• Must have excellent computer skills and be able to add, subtract, multiply, and divide units of measure.

Physical Demands:

• Talk or hear regularly.
• Stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance frequently.
• Occasionally stoop, kneel, crouch, or crawl, and lift up to 100 pounds, push/pull up to 350 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions:

• Exposed to wet, hot, extreme cold, and/or humid conditions, moving mechanical parts, and confined spaces.
• Non-traditional business hours including evenings, nights, weekends, holidays, and on-call.
• May travel to other Operating Companies or the Corporate office as business needs dictate.
• Periodically exposed to high, precarious places and fumes or airborne particles.
• The noise level in the work environment is usually moderate.