What are the responsibilities and job description for the Documentation Specialist/ Techincal Writer position at System Soft Technologies?
Job Details
About Us:
System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations.
Job Summary:
We are currently looking for Documentation Specialist technical writers to help client with a project.
As a Documentation Specialist/ Technical Writer, you will work closely with software developers, engineers, and product managers to create user manuals, system documentation, troubleshooting guides.
Responsibilities:
- Gather and review current records management policies and procedures currently used by the agency that addresses agency handling of official records.
- Identify current management practices being utilized.
- Review technical manuals, testing procedures, and user manuals associated with records management applications and processes.
- Provide a gap analysis of deficiencies that should be in place.
- Participate in all data gathering sessions.
- Generate project communications for the duration of the assessment.
Qualifications:
- 5 or more years Technical Writing, Business Analyst or Training.
- Strong writing and organizational skills.
- Attention to detail.
- Proficiency in research and technical writing.
- Effective communication ability.
- Bais project management skills.
- Knack for problem solving.
System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.
