What are the responsibilities and job description for the Customer Service Specialist position at T.Ray & Associates?
Job Description
Job Description
T. Ray & Associates is on the lookout for a Customer Service Specialist who is passionate about delivering exceptional service, with the flexibility of working both remotely and in-office (hybrid). This position is perfect for those who enjoy connecting with clients, making a positive impact, and thrive in a dynamic, supportive environment. While service experience is preferred, we offer comprehensive training to ensure you’re set up for success. Enjoy the best of both worlds—work from home and the office!
Compensation :
60,000 - $70,000 at plan yearly
Responsibilities :
- Customer Engagement – Reach out to potential clients who have already shown interest, offering them personalized and insightful support.
- Listen & Understand – Take the time to fully understand each customer’s needs and provide custom solutions to ensure their satisfaction.
- Relationship Building – Create and maintain long-term relationships with customers by providing consistent, exceptional service.
- Account Management – Keep accurate, organized records of client accounts and ensure all their requests and needs are addressed.
- Problem Solving – Be proactive in resolving customer issues, answering inquiries, and gathering valuable feedback to help us improve our service.
Qualifications :
About Company
Be Part of Something Bigger.
At T. Ray & Associates, we are more than just a company—we’re a family that supports each other’s growth. Apply today to start your rewarding career with us!
Salary : $60,000 - $70,000
