Catering Sales Coordinator

What You’ll Be Doing

Sales & Business Growth

• Manage inbound catering inquiries via phone and email, providing tailored proposals and timely follow-ups.
• Develop and execute strategic sales initiatives to increase catering revenue, focusing on high-value clients and re-engaging lapsed customers.
• Proactively reach out to corporate clients, event planners, and organizations to expand market share.
• Set and achieve performance-driven sales benchmarks, meeting and exceeding weekly and quarterly revenue goals.

Client Relationship Management

• Serve as the primary point of contact for key catering clients, ensuring a seamless experience from order placement to execution.
• Build and nurture long-term relationships by anticipating client needs and offering customized solutions.
• Conduct follow-ups on first-time orders to ensure satisfaction and encourage repeat business.

Operational Excellence & Cross-Team Collaboration

• Partner with restaurant teams to ensure seamless execution of catering orders.
• Troubleshoot challenges in real time, ensuring orders meet brand standards and exceed client expectations.
• Assist in planning and coordinating large-scale catering events as needed.

Reporting & Performance Analysis

• Track sales performance, analyze customer trends, and share insights in weekly team meetings.
• Leverage data-driven insights to refine sales strategies and enhance operational efficiencies.

What We Offer

• Competitive Base Salary Performance-Based Incentives
• Paid Time Off (PTO) Program
• Health, Dental, Vision, Short-Term Disability, and EAP/Telemedicine
• 401(k) with Company Match (eligible after 1 year of service)
• Tuition Reimbursement up to $2,000 (eligible after 1 year of service)
• A casual and inclusive work environment where individuality is celebrated
• Professional development opportunities and leadership training

What You Bring to the Table

• 3 years of experience in catering sales, restaurant operations, or hospitality, with a strong track record of revenue growth.
• Proven ability to develop sales strategies, build strong client relationships, and consistently exceed sales goals.
• Experience using sales CRM tools, catering order platforms, and performance tracking software.
• Excellent written and verbal communication skills, with the ability to negotiate and close high-value deals.
• Strong organizational and multitasking skills, with high attention to detail.
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and Office 365.

Additional Requirements

• Ability to work a flexible schedule based on business needs, including occasional evenings and weekends.
• Travel as needed for client meetings and corporate events.