Business Development Manager - Events

Division: Sales

Job type: Business Development Manager

Location: Los Angeles, California

At TAG, our company values matter. Each member of our staff should exemplify Teamwork, an Ambitious spirit and a Genuine attitude.

It is important that you have passion for the job you do, as well as a drive to want to do better. In return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!

The What

As a Business Development Manager - Events, you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:

• Serve as a driving force to contribute to TAG’s continued growth and success
• Prospect, research and identify clients and make decisions within the client organization
• Respond promptly and appropriately to significant market conditions and competitor threats and risks
• Solicit business opportunities from local and national organizations requiring events and incentives, and who may already be outsourcing their program to a professional business travel service provider
• Develop a network of strong connections and use proactive approaches to attract prospective clients within the guidelines of company and divisional client targets
• Create a portfolio of contacts pertinent to divisional offerings and self-generate quality new business leads
• Screen potential business deals by analyzing market strategies, deal requirements, financials and operations, as well as examine risks and potentials, while estimating partners’ needs and goals
• Run and complete end-to-end sales processes for all new client potentials
• Build positive relationships with potential clients and existing customers to seek available leads and referrals
• Arrange and conduct meetings and presentations with prospective clients
• Use a variety of styles to persuade or negotiate appropriately
• Close new business deals by coordinating requirements, developing, and negotiating contracts, and integrating contract requirements with business operations through implementation
• Partner internally with the Events Team to help implement new business and analyze travel management data
• Maintain ongoing communication with assigned clients to ensure strong relationships and referral business which is aligned with divisional targets and expectations
• Work with the Sales Team to maximize the conversion rate of qualified new business opportunities
• Identify and recommend where TAG’s offering can be improved to meet client-expected benchmarks
• Maintain the CRM tool (Salesforce) to expand the prospects list and keep records fully updated to be available and utilized across all sales and BDM teams
• Work with marketing and sales leaders to develop proposals that speak to the client’s needs
• Adhere to PCI regulations in accordance with company policy

The How

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.

We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements outside of office hours to manage time zones and other work commitments. As a Business Development Manager - Events there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important.

• BS/BA degree in an appropriate field (preferred) OR in lieu of education, equivalent combination of education and directly related experience (required)
• A minimum of three years of events travel management sales experience in a major market (five years preferred)
• Comprehensive knowledge of the TMC market and key client base
• A minimum of three years of experience in business development within the travel industry with a proven sales track record in a fast-paced environment
• Working knowledge and competency using the Salesforce platform (or other CRM/equivalent)
• In-depth knowledge of the events travel industry
• Motivation for sales to include sales planning, research, prospecting, networking, identifying, and meeting customer needs and challenges, market knowledge, presentation, persuasion, closing skills, and meeting/exceeding sales goals with strict deadlines
• Excellent customer service, interpersonal, negotiation and networking skills
• Excellent verbal and written communication skills
• Highly motivated and results-driven with a determined attitude to achieving KPIs and company objectives
• Working knowledge of Salesforce and Microsoft Office
• Strong presentation skills for a variety of audiences and sizes
• Great organizational skills, consistent attention to detail and high levels of accuracy with ability to prioritize
• Ability to work independently and within a team environment throughout the organization
• Flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Desire for proactive and continuous personal development to increase and maintain expertise
• Flexibility to working hours in consideration of global office time zones

The Where and When

This is a full-time role (40 hours per week) based in our LA office. We operate a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.

You will report into the Director of Commercial, who is based in Nashville. There are other regional teams based in the US, EMEA and APAC that you may work closely with, too.

The Important Bit

As passionate as you may be about changing the face of travel, let’s be honest — you're not doing this for free. So, here’s our promise to you:

• Competitive salary DOE
• Wellness/EAP program
• Employee discounts

We are also committed to offering an equal opportunity for all employees and applicants.

How to Apply

We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to HRUS@tag-group.com.

And before you press send, please make sure you’re eligible to work in the US!